All Systems Operational

AA2 - Ann Arbor, MI Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
AU1 - Austin, TX Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DAL1 - Dallas, TX Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN1 - Denver, CO Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMWare Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA SD-WAN Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN2 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
OTAVA Shared Cloud Operational
90 days ago
100.0 % uptime
Today
OTAVA Private Cloud Operational
90 days ago
100.0 % uptime
Today
OTAVA Cloudstore Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by VMWare Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by Veeam (OCC) Operational
90 days ago
100.0 % uptime
Today
OTAVA Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Backup for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Server Protection Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Endpoint Protection Operational
90 days ago
100.0 % uptime
Today
OTAVA SIEM Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed WAF Operational
90 days ago
100.0 % uptime
Today
OTAVA SD-WAN Operational
90 days ago
100.0 % uptime
Today
OTAVA Enterprise VDI Operational
90 days ago
100.0 % uptime
Today
OTAVA Monitoring Operational
90 days ago
100.0 % uptime
Today
Data Center Networking Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Backbone Operational
90 days ago
100.0 % uptime
Today
IN1 - Indianapolis, IN Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA DaaS Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MD1 - Metro Detroit, MI Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MM1 - Flint, MI (Mid-Michigan) Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
NV1 - Las Vegas, NV Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
PHX1 - Phoenix, AZ Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS Powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Colocation Services (Power, Cooling) Operational
VA4 - Ashburn, VA Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA Enterprise VDI Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Client Services Operational
90 days ago
99.61 % uptime
Today
OTAVA Support Portal (support.otava.com) Operational
OTPortal (portal.otava.com) Operational
OTAVA Support Phone System Operational
Operations Control Portal (OCP) Operational
OTAVA Partner Portal (partner.otava.com) Operational
VMware Horizon View (apps.otava.com) Operational
OTAVA Website (otava.com) Operational
OTAVA Managed Endpoint Operational
OTAVA® Encore Portal Operational
90 days ago
99.32 % uptime
Today
OTAVA® Spotlight Portal Operational
90 days ago
99.9 % uptime
Today
VMware White Label Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Austin (AU1) Shared Cloud vCD Maintenance - 4/21/25 Apr 21, 2025 18:00-20:00 EDT

Start Time: 4/21/25 - 6:00 PM ET

End Time: 4/21/25 - 8:00 PM ET

Type: Storage Configuration Changes

Service Impacting: Yes - OTAVA® Cloud management portal will be unavailable during the maintenance window.

Description: OTAVA engineers are establishing a maintenance window to make configuration changes to the storage supporting vCD nodes. Running VM workloads will not be impacted.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 16, 2025 - 15:39 EDT

OCC, OCB & Server Provider Console (VSPC) Infrastructure Patching - DENVER April 2025 (04/22/2025) Apr 22, 2025 02:00-14:00 EDT

Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC), Otava® Cloud Backup (OCB) & Server provider Console infrastructure at our following data center location: DEN1-Denver.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 04/22/2025 at 02:00 AM ET.
End Time: 04/22/2025 at 02:00 PM ET.

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 04, 2025 - 05:37 EDT

Indianapolis (IN1) Shared Cloud vCD Maintenance - 4/22/25 Apr 22, 2025 18:00-20:00 EDT

Start Time: 4/22/25 - 6:00 PM ET

End Time: 4/22/25 - 8:00 PM ET

Type: Storage Configuration Changes

Service Impacting: Yes - OTAVA® Cloud management portal will be unavailable during the maintenance window.

Description: OTAVA engineers are establishing a maintenance window to make configuration changes to the storage supporting vCD nodes. Running VM workloads will not be impacted.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 16, 2025 - 16:46 EDT

OCC and OCB Infrastructure Patching - Phoenix April 2025 (04/23/2025) Apr 23, 2025 02:00-14:00 EDT

Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: PHX1-Phoenix.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 04/23/2025 at 02:00 AM ET.
End Time: 04/23/2025 at 02:00 PM ET.

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 04, 2025 - 06:06 EDT

Las Vegas (NV1) Shared Cloud vCD Maintenance - 4/23/25 Apr 23, 2025 18:00-20:00 EDT

Start Time: 4/23/25 - 6:00 PM ET

End Time: 4/23/25 - 8:00 PM ET

Type: Storage Configuration Changes

Service Impacting: Yes - OTAVA® Cloud management portal will be unavailable during the maintenance window.

Description: OTAVA engineers are establishing a maintenance window to make configuration changes to the storage supporting vCD nodes. Running VM workloads will not be impacted.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 16, 2025 - 16:59 EDT

WSUS Server Maintenance - April 2025 (04/24/2025) Apr 24, 2025 02:00-09:00 EDT

Start Time: 04/24/2025 - 03:00am EDT
End Time: 04/24/2025 - 07:00am EDT

Type: SQL Database Server Maintenance

Service Impacting: Yes

Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.

Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 04, 2025 - 08:12 EDT

OCC and OCB Infrastructure Patching - Dallas April 2025 (04/24/2025) Apr 24, 2025 02:00-14:00 EDT

Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: DAL1-Dallas.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 04/24/2025 at 02:00 AM ET.
End Time: 04/24/2025 at 02:00 PM ET.

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 04, 2025 - 06:10 EDT

ESXi Host patching for IN1-VCSA Gen 3 to 7.0 U3s - 04/24/2025 Apr 24, 2025 03:00-07:00 EDT

Start Time: 04/24/2025 - 3:00 AM EDT


End Time: 04/24/2025 - 7:00 AM EDT


Service Impacting: Low

vCenter Impacted: IN1-VCSA Gen 3

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 18, 2025 - 11:28 EDT

Mid-Michigan (MM1) Shared Cloud vCD Maintenance - 4/24/25 Apr 24, 2025 18:00-20:00 EDT

Start Time: 4/24/25 - 6:00 PM ET

End Time: 4/24/25 - 8:00 PM ET

Type: Storage Configuration Changes

Service Impacting: Yes - OTAVA® Cloud management portal will be unavailable during the maintenance window.

Description: OTAVA engineers are establishing a maintenance window to make configuration changes to the storage supporting vCD nodes. Running VM workloads will not be impacted.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 16, 2025 - 17:03 EDT

Phoenix (PHX1) Shared Cloud vCD Maintenance - 5/6/25 May 6, 2025 08:00-14:00 EDT

Start Time: 5/6/25 - 8:00 AM ET

End Time: 5/6/25 - 2:00 PM ET

Type: Upgrade

Service Impacting: Low - No impact expected.

Description: OTAVA® engineers will be performing upgrades in the Shared Cloud vCD environment.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 16, 2025 - 12:16 EDT

Dallas (DAL1) Shared Cloud vCD Maintenance - 5/8/25 May 8, 2025 08:00-14:00 EDT

Start Time: 5/8/25 - 8:00 AM ET

End Time: 5/8/25 - 2:00 PM ET

Type: Upgrade

Service Impacting: Low - No impact expected.

Description: OTAVA® engineers will be performing upgrades in the Shared Cloud vCD environment.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Apr 16, 2025 - 12:20 EDT
Apr 21, 2025

No incidents reported today.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 19:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:15 EDT
Scheduled - Start Time: 4/17/25 - 7:15 PM EDT

End Time: 4/17/25 - 7:45 PM EDT

Service Impacting: Yes

Description: OTAVA® Engineers have noticed performance degradation of the OTMonitor systems and will be rebooting them to resolve the issue. We apologize for any inconvenience.

Estimated Downtime: 30 minutes

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 17, 19:13 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:00 EDT
Scheduled - Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect infrastructure at our following data center locations :

AU1-Austin
NV1-Las Vegas
IN1-Indianapolis
MM1-Flint

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 04/17/2025 at 02:00 AM ET.
End Time: 04/17/2025 at 02:00 PM ET.

Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 4, 06:22 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 EDT
Scheduled - Start Time: 04/17/2025 - 3:00 AM EDT


End Time: 04/17/2025 - 6:00 AM EDT


Service Impacting: Low

vCenter Impacted: IN1-VCSA Gen 3

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 10, 04:12 EDT
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 EDT
Scheduled - Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Backup infrastructure at our following data center locations :
AU1-Austin
NV1-Las Vegas
MA3 - Manchester
IN1-Indianapolis
MM1-Flint
VA4 - Ashburn

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 04/16/2025 at 02:00 AM ET.
End Time: 04/16/2025 at 02:00 PM ET.

Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 4, 06:24 EDT
Resolved - This incident has been resolved.
Apr 16, 11:04 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 08:34 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:00 EDT
Scheduled - OTAVA® engineers will be performing server patching on collectors for OTMonitor, for compliance and security reasons.

Start Time : 04/14/2025 at 02:00 AM ET.
End Time : 04/14/2025 at 10:00 AM ET.

Service Impacting: Yes - OTMonitor might not collect monitoring data for up to 1 hour as the system upgrades and reboots.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 4, 07:04 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Completed - The scheduled maintenance has been completed.
Apr 11, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 EDT
Scheduled - Indianapolis (IN1) Annual UPS Preventative Maintenance - 4/11/25

Start Time: 4/11/25 - 8:00 AM ET

End Time: 4/11/25 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors with be conducting routine preventative maintenance on the UPS system.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 28, 08:39 EDT
Completed - The scheduled maintenance has been completed.
Apr 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 EDT
Scheduled - Otava® engineers are establishing a maintenance window to perform patching on the CW Automate VMs in Denver DEN1 vCenter.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 04/11/2025 at 02:00 AM ET.
End Time: 04/11/2025 at 08:00 AM ET.

Service Impacting: Yes, interruptions to the CW Automate might be expected.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 4, 05:22 EDT
Completed - The scheduled maintenance has been completed.
Apr 11, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 03:00 EDT
Scheduled - Start Time: 04/11/2025 - 3:00 AM EDT


End Time: 04/11/2025 - 4:00 AM EDT


Service Impacting: Low

vCenter Impacted: DEN1-CUSTOMER VC02 & DEN1-CUSTOMER VDIVC1

Description: OTAVA® engineers will be updating the VMware Tools to 12.5.1 to remediate bypass vulnerability.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 4, 03:49 EDT
Completed - The scheduled maintenance has been completed.
Apr 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 EDT
Scheduled - Start Time: 4/10/25 - 11:00 PM ET

End Time: 4/10/25 - 11:59 PM ET

Service Impacting: Yes - Periods of network interruption throughout the maintenance window.

Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 8, 10:55 EDT
Apr 10, 2025
Completed - The scheduled maintenance has been completed.
Apr 10, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:00 EDT
Scheduled - Denver (DEN1) Annual Generator Inspection - 4/10/25

Start Time: 4/10/25 - 10:00 AM ET

End Time: 4/10/25 - 7:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine maintenance on the backup generator.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 21, 13:14 EDT
Completed - The scheduled maintenance has been completed.
Apr 10, 10:01 EDT
Update - This maintenance will be extended with one hour in order to complete the ESXi patching on all hosts.
Apr 10, 09:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 EDT
Scheduled - Start Time: 4/10/2025- 2:00 AM EDT


End Time: 4/10/2025 - 10:00 AM EDT


Service Impacting: Low

vCenter Impacted: AU-PUBVC3

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 3, 10:42 EDT
Apr 9, 2025
Completed - The scheduled maintenance has been completed.
Apr 9, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:00 EDT
Scheduled - Start Time: 04/09/2025 - 2:00 AM EDT


End Time: 04/09/2025 - 4:00 PM EDT


Service Impacting: Low

vCenter Impacted: MM-CORE and MM-G2

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 2, 14:24 EDT
Apr 8, 2025
Completed - The scheduled maintenance has been completed.
Apr 8, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 08:00 EDT
Scheduled - Start Time: 04/07/2025 - 8:00 AM ET

End Time: 04/09/2025 - 5:00 PM ET

Type: Routine HVAC Maintenance

Description: OTAVA® vendors will be conducting routine HVAC maintenance.

Service Impacting: No - Due to the redundant nature of the design, no impact is expected

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 25, 14:55 EDT
Completed - The scheduled maintenance has been completed.
Apr 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 EDT
Scheduled - Start Time: 4/8/25 - 3:00 AM ET

End Time: 4/8/25 - 5:00 AM ET

Type: Configuration changes

Service Impacting: Low - No impact expected.

Description: OTAVA® network engineers are making configuration changes on the point to point circuit between Ann Arbor and Mid-Michigan. Traffic will follow the alternate path during the maintenance.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 2, 17:47 EDT
Apr 7, 2025
Completed - The scheduled maintenance has been completed.
Apr 7, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:01 EDT
Scheduled - Start Time: 04/07/2025 - 2:00 AM EDT


End Time: 04/07/2025 - 3:00 PM EDT


Service Impacting: Low

vCenter Impacted: MM-CORE and MM-G2

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 31, 11:23 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 03:00 EDT
Scheduled - Start Time: 4/7/25 - 3:00 AM ET

End Time: 4/7/25 - 5:00 AM ET

Type: Configuration changes

Service Impacting: Low - No impact expected.

Description: OTAVA® network engineers are making configuration changes on the point to point circuit between Ann Arbor and Indianapolis. Traffic will follow the alternate path during the maintenance.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Apr 2, 17:46 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 02:00 EDT
Scheduled - Start Time: 04/07/2025 - 2:00 AM EDT


End Time: 04/07/2025 - 5:00 AM EDT


Service Impacting: Low

vCenter Impacted: Main Denver Customer

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 31, 10:17 EDT