In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2024 - 08:00 EDT
Scheduled - Start Time: 6/3/24 - 8:00 AM ET
End Time: 7/5/24 - 5:00 PM ET
Type: UPS/Electrical System Upgrade Maintenance
Service Impacting: Medium - No impact is expected.
Description: OTAVA® engineer and vendor engineers will be performing upgrades on our UPS/Electrical systems. During this time, our Ann Arbor data center will be N on its UPS systems, rather than N+1. This will allow our engineers to replace our UPS’s one at a time. This maintenance is required to safely allow the vendor to access and perform work on OTAVA’s medium voltage tie-ins.
If you have any questions or concerns regarding this maintenance, please contact us by logging into
https://support.otava.com
or calling 877-740-5028, option 3.

Jun 3, 2024 08:00 - Jul 5, 2024 17:00 EDT
AU1 - Austin, TX Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
NV1 - Las Vegas, NV Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
IN1 - Indianapolis, IN Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA DaaS Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MM1 - Flint, MI (Mid-Michigan) Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MD1 - Metro Detroit, MI Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
AA2 - Ann Arbor, MI Under Maintenance
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Under Maintenance
Data Center Networking Infrastructure Operational
Internet Backbone Operational
VA4 - Ashburn, VA Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA Enterprise VDI Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MA3 - Manchester, UK Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN1 - Denver, CO Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMWare Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA SD-WAN Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DAL1 - Dallas, TX Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
PHX1 - Phoenix, AZ Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS Powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Colocation Services (Power, Cooling) Operational
Client Services Operational
90 days ago
100.0 % uptime
Today
OTAVA Support Portal (support.otava.com) Operational
OTPortal (portal.otava.com) Operational
OTAVA Support Phone System Operational
Operations Control Portal (OCP) Operational
OTAVA Partner Portal (partner.otava.com) Operational
VMware Horizon View (apps.otava.com) Operational
OTAVA Website (otava.com) Operational
OTAVA Managed Endpoint Operational
OTAVA® Encore Portal Operational
90 days ago
100.0 % uptime
Today
OTAVA® Spotlight Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
OTAVA® engineers will be performing server patching on collectors for OTMonitor, for compliance and security reasons.

Start Time : 06/17/2024 at 02:00 AM ET.
End Time : 06/17/2024 at 10:00 AM ET.

Service Impacting: Yes - OTMonitor might not collect monitoring data for up to 1 hour as the system upgrades and reboots.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 04, 2024 - 09:29 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC), Otava® Cloud Backup (OCB) & Server provider Console infrastructure at our following data center location: DEN1-Denver.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 06/18/2024 at 02:00 AM ET.
End Time: 06/18/2024 at 02:00 PM ET.

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 04, 2024 - 09:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: PHX1-Phoenix.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 06/20/2024 at 02:00 AM ET.
End Time: 06/20/2024 at 02:00 PM ET.

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 04, 2024 - 09:22 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 14, 2024 - 08:06 EDT
Scheduled - Start Time: 06/20/24 - 2:00 AM EDT

End Time: 06/20/24 - 7:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be patching and rebooting vCenters.

Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jun 14, 2024 - 08:04 EDT
Start Time: 6/20/24- 11:00 AM ET

End Time: 6/20/24 - 5:00 PM ET

Type: Software Upgrade

Service Impacting: Yes - access to the Zerto portal and the ability to failover will be unavailable while software is upgraded.

Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software.

If during this time you need assistance, please contact support. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 14, 2024 - 08:37 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: DAL1-Dallas.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 06/21/2024 at 02:00 AM ET.
End Time: 06/21/2024 at 02:00 PM ET.

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 04, 2024 - 09:24 EDT
Start Time: 06/24/24 - 2:00 AM EDT

End Time: 06/24/24 - 7:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be patching and rebooting vCenters.

Estimated Downtime: While access to the vCenters interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 14, 2024 - 08:08 EDT
Indianapolis (IN1) Data Center UPS/Electrical Systems Upgrade Jun 24, 2024 08:00 - Jul 19, 2024 17:00 EDT
Start Time: 6/24/24 - 8:00 AM ET
End Time: 7/19/24 - 5:00 PM ET

Type: UPS/Electrical System Upgrade Maintenance

Service Impacting: Medium - No impact is expected.

Description: OTAVA® engineers along with vendor engineers will be performing upgrades on our UPS/Electrical systems. During this time, our Indianapolis data center will be N on its UPS systems, rather than N+1. This will allow our engineers to install UPS maintenance isolation panels one at a time. This maintenance is required to safely allow the vendor to access and perform work on OTAVA’s medium voltage tie-ins.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 10, 2024 - 16:11 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect infrastructure at our following data center locations :

AU1-Austin
NV1-Las Vegas
IN1-Indianapolis
MM1-Flint

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 06/25/2024 at 02:00 AM ET.
End Time: 06/25/2024 at 02:00 PM ET.

Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 04, 2024 - 09:28 EDT
Start Time: 06/25/24 - 2:00 AM EDT

End Time: 06/25/24 - 7:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be patching and rebooting vCenter.

Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 14, 2024 - 08:11 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Backup infrastructure at our following data center locations :
AU1-Austin
NV1-Las Vegas
MA3 - Manchester
IN1-Indianapolis
MM1-Flint
VA4 - Ashburn

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 06/26/2024 at 02:00 AM ET.
End Time: 06/26/2024 at 02:00 PM ET.

Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 05, 2024 - 10:20 EDT
Maintenance: Zerto Virtual Manager (ZVM) Patching & Restart

Maintenance Classification: Scheduled

Start Time: 06/27/2024 at 02:00 AM ET.

End Time: 06/27/2024 at 07:00 AM ET.

Type: Scheduled maintenance

Service Impacting: Yes

Description: Otava® will be performing a scheduled patching & restart to the Zerto Virtual Manager (ZVM) server.

This notification is establishing a regular scheduled patching and the restart of the ZVM.

During the period of the maintenance the following will be true:

· Replication for your protected systems will NOT be impacted.

· Partial access to the Zerto user interface will not be available during this time period, however, because we will only be performing the maintenance on one ZVM at a time, an emergency DR failover is still possible.

· If during this time you need assistance with a DR failover, please contact support.

Estimated Downtime: During the maintenance period access to the Zerto user interface will be unavailable for an estimated 3 Hours. Replication will NOT be impacted by this event.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jun 04, 2024 - 09:32 EDT
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 EDT
Scheduled - Otava® engineers are establishing a maintenance window to perform patching on the CW Automate VMs in Denver DEN1 vCenter.

These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 06/14/2024 at 02:00 AM ET.
End Time: 06/14/2024 at 08:00 AM ET.

Service Impacting: Yes, interruptions to the CW Automate might be expected.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jun 4, 08:44 EDT
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 17:12 EDT
Update - This maintenance window has been extended by two hours to 7:00 PM ET.
Jun 13, 16:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:00 EDT
Scheduled - Start Time: 6/13/24- 11:00 AM ET

End Time: 6/13/24 - 5:00 PM ET

Type: Software Upgrade

Service Impacting: Yes - access to the Zerto portal and the ability to failover will be unavailable while software is upgraded.

Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software.

If you have any questions or concerns regarding this maintenance please contact us by logging into
https://support.otava.com or calling 877-740-5028, option 3.

Jun 10, 16:57 EDT
Jun 12, 2024

No incidents reported.

Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 EDT
Scheduled - Start Time: 6/11/24 - 1:00 AM ET

End Time: 6/11/24 - 4:00 AM ET

Type: ISP maintenance

Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit.

Description: ISP teams are performing urgent hardware maintenance.

If you have any questions or concerns regarding this maintenance please contact us by logging into
https://support.otava.com
or calling 877-740-5028, option 3.

Jun 10, 17:00 EDT
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 EDT
Scheduled - Start Time: 6/6/24 - 7:00 AM ET

End Time: 6/6/24 - 9:00 AM ET

Service Impacting: Low - Replication will be disabled for 1 hour during the maintenance window. Once the upgrade is complete, site-to-site replication will automatically resume.

Description: OTAVA Engineers are establishing a maintenance window to upgrade the vCloud Director Availability software to the latest major and minor release provided by VMware. The maintenance upgrade will provide performance improvements and software bug fixes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

May 28, 14:02 EDT
Completed - The scheduled maintenance has been completed.
Jun 6, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 01:00 EDT
Scheduled - Start Time: 6/6/24 - 1:00 AM ET

End Time: 6/6/24 - 4:00 AM ET

Type: ISP maintenance

Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit.

Description: ISP teams are performing software upgrades.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jun 3, 10:57 EDT
Jun 5, 2024
Completed - The scheduled maintenance has been completed.
Jun 5, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:00 EDT
Scheduled - Mid Michigan (MM1) Data Center Annual Fire System Preventative Maintenance - 6/4/2024 - 6/5/2024

Start Time: 6/4/24 - 8:00 AM ET

End Time: 6/5/24 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® engineers, along with vendor engineers, will be conducting routine Fire System maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

MM1-Genesee County, MI - Building Systems

May 29, 08:21 EDT
Completed - The scheduled maintenance has been completed.
Jun 5, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:00 EDT
Scheduled - Start Time: 6/5/24 - 7:00 AM ET

End Time: 6/5/24 - 9:00 AM ET

Service Impacting: Low - Replication will be disabled for 1 hour during the maintenance window. Once the upgrade is complete, site-to-site replication will automatically resume.

Description: OTAVA Engineers are establishing a maintenance window to upgrade the vCloud Director Availability software to the latest major and minor release provided by VMware. The maintenance upgrade will provide performance improvements and software bug fixes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

May 28, 14:01 EDT
Jun 4, 2024
Completed - The scheduled maintenance has been completed.
Jun 4, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:00 EDT
Scheduled - Start Time: 6/4/24 - 7:00 AM ET

End Time: 6/4/24 - 9:00 AM ET

Service Impacting: Low - Replication will be disabled for 1 hour during the maintenance window. Once the upgrade is complete, site-to-site replication will automatically resume.

Description: OTAVA Engineers are establishing a maintenance window to upgrade the vCloud Director Availability software to the latest major and minor release provided by VMware. The maintenance upgrade will provide performance improvements and software bug fixes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

May 28, 13:59 EDT
Completed - The scheduled maintenance has been completed.
Jun 4, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 01:00 EDT
Scheduled - Start Time: 6/4/24 - 1:00 AM ET

End Time: 6/4/24 - 6:00 AM ET

Type: ISP Hardware Replacement

Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit.

Description: The ISP is performing critical hardware replacement on the transport circuit between Austin and Las Vegas. During the maintenance windows, there will be no redundancy for the transport circuit between the data centers.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

May 31, 15:40 EDT
Jun 3, 2024

Unresolved incident: Ann Arbor 2 (AA2) Data Center UPS/Electrical Systems Upgrade.

Jun 2, 2024

No incidents reported.