All Systems Operational
AU1 - Austin, TX Operational
Public Cloud Operational
Private Cloud Operational
Next Gen Cloud (Gen3) Operational
Networking Operational
Security Operational
Otava Cloud Backup (OCB) Operational
Otava Cloud Connect (OCC) Operational
Otava Cloud Backup for MS365 (OCB-MS365) Operational
DRaaS Operational
Data Center Facilities Operational
NV1 - Las Vegas, NV Operational
Public Cloud Operational
Private Cloud Operational
Next Gen Cloud (Gen3) Operational
Networking Operational
Security Operational
Otava Cloud Backup (OCB) Operational
Otava Cloud Connect (OCC) Operational
Otava Cloud Backup for MS365 (OCB-MS365) Operational
DRaaS Operational
Data Center Facilities Operational
IN1 - Indianapolis, IN Operational
Public Cloud Operational
Private Cloud Operational
Next Gen Cloud (Gen3) Operational
Networking Operational
Security Operational
Monitoring (OTMonitor) Operational
Otava Cloud Backup (OCB) Operational
Otava Cloud Connect (OCC) Operational
Otava Cloud Backup for MS365 (OCB-MS365) Operational
DPaaS Operational
DRaaS Operational
Data Center Facilities Operational
MM1 - Flint, MI (Mid-Michigan) Operational
Public Cloud Operational
Private Cloud Operational
Networking Operational
Security Operational
Monitoring (OTMonitor) Operational
Otava Cloud Backup (OCB) Operational
Otava Cloud Connect (OCC) Operational
Otava Cloud Backup for MS365 (OCB-MS365) Operational
DPaaS Operational
DRaaS Operational
Data Center Facilities Operational
Networking Operational
MD1 - Metro Detroit, MI Operational
Private Cloud Operational
Networking Operational
Security Operational
Monitoring (OTMonitor) Operational
Otava Cloud Backup for MS365 (OCB-MS365) Operational
DPaaS Operational
DRaaS Operational
Data Center Facilities Operational
AA2 - Ann Arbor, MI Operational
Private Cloud Operational
Networking Operational
Security Operational
Monitoring (OTMonitor) Operational
DPaaS Operational
DRaaS Operational
Data Center Facilities Operational
VA4 - Ashburn, VA Operational
Public Cloud Operational
Private Cloud Operational
Networking Operational
Security Operational
Data Center Facilities Operational
MA3 - Manchester, UK Operational
Public Cloud Operational
Private Cloud Operational
Networking Operational
Security Operational
Otava Cloud Connect (OCC) Operational
Data Center Facilities Operational
DEN1 - Denver, CO Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMWare Operational
Data Center Facilities Operational
NYC1 - New York, NY Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
DAL1 - Dallas, TX Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
PHX1 - Phoenix, AZ Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
CLE1 - Cleveland, OH Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
DUS1 - Dusseldorf, Germany Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
FRA1 - Frankfurt, Germany Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
LA1 - Los Angeles, CA Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
SF1 - San Fransico, CA Operational
vCloud Operational
Networking Infrastructure Operational
Internet Backbone Operational
Security Operational
Otava Cloud Connect (OCC) Operational
DRaaS powered by Veeam Operational
DRaaS powered by VMware Operational
Data Center Facilities Operational
Client Services Operational
OTPortal (portal.otava.com) Operational
Partner Portal (partner.otava.com) Operational
Support Portal (support.otava.com) Operational
Website (otava.com) Operational
VMware Horizon View (apps.otava.com) Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start Time: 2/7/23 - 11:00 AM EDT

End Time: 2/7/23 - 5:00 PM EDT

Type: Software Upgrade

Service Impacting: Low

Description: Otava engineers are establishing a maintenance window to upgrade the Zerto software. While Otava engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 27, 2023 - 08:49 EST
Las Vegas (NV1) DRaaS Upgrade - 2/7/23 Feb 7, 2023 11:00-17:00 EST
Start Time: 2/7/23 - 11:00 AM ET

End Time: 2/7/23 - 5:00 PM ET

Type: Software Upgrade

Service Impacting: Low

Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software. While OTAVA engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 26, 2023 - 13:59 EST
Dallas (DAL1) Storage Upgrade - 2/7/23 Feb 7, 2023 11:00-17:00 EST
Start Time: 2/7/23 - 11:00 AM EST

End Time: 2/7/23 - 5:00 PM EST

Type: Storage software and firmware upgrade

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.

Estimated Downtime: No impact expected

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 02, 2023 - 16:19 EST
Dallas (DAL1) Storage Upgrade - 2/8/23 Feb 8, 2023 11:00-17:00 EST
Start Time: 2/8/23 - 11:00 AM EST

End Time: 2/8/23 - 5:00 PM EST

Type: Storage software and firmware upgrade

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.

Estimated Downtime: No impact expected

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 02, 2023 - 16:26 EST
Austin (AU1) Infrastructure Firewall Maintenance - 2/8/23 Feb 8, 2023 22:00 - Feb 9, 2023 00:00 EST
Start Time: 2/8 - 10:00 PM EST

End Time: 2/8 - 11:59 PM EST

Type: Firewall Firmware Upgrade

Service Impacting: Yes

Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at AU1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss.

Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 25, 2023 - 15:16 EST
Start Time: 2/9/23 - 2:00 AM ET

End Time: 2/9/23 - 6:00 AM ET

Service Impacting: Yes

sCloud Vcenter Impacted: AU-PUBVC1

Description: OTAVA® engineers are establishing a maintenance window to update the sCloud vCenter instance to the latest version in our Austin data center. The vCenter server will be rebooted during this maintenance. While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.

Estimated Downtime: vCenter inaccessible for up to 120 minutes

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 01, 2023 - 08:22 EST
Dallas (DAL1) Storage Upgrade - 2/9/23 Feb 9, 2023 11:00-17:00 EST
Start Time: 2/9/23 - 11:00 AM EST

End Time: 2/9/23 - 5:00 PM EST

Type: Storage software and firmware upgrade

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.

Estimated Downtime: No impact expected

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 03, 2023 - 07:48 EST
Start Time: 2/13/23 - 2:00 AM EST

End Time: 2/13/23 - 4:00 AM EST

Type: Cable replacement

Service Impacting: Low

Description: OTAVA® network engineers will be replacing cables that connect routers to switches. The purpose of this maintenance is to resolve ethernet errors that are being recorded on the router interfaces.

Estimated Downtime: No impact expected.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 31, 2023 - 16:34 EST
Las Vegas (NV1) Infrastructure Firewall Maintenance - 2/15/23 Feb 15, 2023 23:00 - Feb 16, 2023 01:00 EST
Start Time: 2/15/23 - 11:00 PM EST

End Time: 2/16/23 - 1:00 AM EST

Type: Firewall Firmware Upgrade

Service Impacting: Yes

Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at NV1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss.

Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 26, 2023 - 09:58 EST
Indianapolis (IN1) Infrastructure Firewall Maintenance - 2/22/23 Feb 22, 2023 22:00 - Feb 23, 2023 00:00 EST
Start Time: 2/22/23 - 10:00 PM EST

End Time: 2/22/23 - 11:59 PM EST

Type: Firewall Firmware Upgrade

Service Impacting: Yes

Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at IN1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. DRaaS jobs could be interrupted during the upgrade, but should restart once complete.

Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 26, 2023 - 16:47 EST
Start Time: 3/1/23 - 10:00 PM EST

End Time: 3/1/23 - 11:59 PM EST

Type: Firewall Firmware Upgrade

Service Impacting: Yes

Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at MM1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. DPaaS jobs could be interrupted during the upgrade, but should restart once complete.

Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Jan 26, 2023 - 16:51 EST
Past Incidents
Feb 6, 2023
Completed - The scheduled maintenance has been completed.
Feb 6, 17:00 EST
Verifying - All upgrades have been completed and all systems are operating normally. Otava is monitoring for any issues.
Feb 6, 15:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 11:00 EST
Scheduled - Start Time: 2/6/23 - 11:00 AM EDT

End Time: 2/6/23 - 5:00 PM EDT

Type: Software Upgrade

Service Impacting: Low

Description: Otava engineers are establishing a maintenance window to upgrade the Zerto software. While Otava engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 27, 08:46 EST
Completed - The scheduled maintenance has been completed.
Feb 6, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 11:00 EST
Scheduled - Start Time: 2/6/23 - 11:00 AM ET

End Time: 2/6/23 - 5:00 PM ET

Type: Software Upgrade

Service Impacting: Low

Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software. While OTAVA engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 26, 13:56 EST
Resolved - This incident has been resolved.
Feb 6, 09:25 EST
Investigating - Otava Engineers are currently investigating the issue. Otava will provide updates as they become available.

Impact: There is no client impact at this time.

Feb 1, 08:00 EST
Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Completed - The scheduled maintenance has been completed.
Feb 2, 17:00 EST
Verifying - All upgrades have been completed and all systems are operating normally. Otava is monitoring for any issues.
Feb 2, 15:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 11:00 EST
Scheduled - Start Time: 2/2/23 - 11:00 AM EDT

End Time: 2/2/23 - 5:00 PM EDT

Type: Software Upgrade

Service Impacting: Low

Description: Otava engineers are establishing a maintenance window to upgrade the Zerto software. While Otava engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 27, 08:42 EST
Completed - The scheduled maintenance has been completed.
Feb 2, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 11:00 EST
Scheduled - Start Time: 2/2/23 - 11:00 AM ET

End Time: 2/2/23 - 5:00 PM ET

Type: Software Upgrade

Service Impacting: Low

Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software. While OTAVA engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 26, 12:11 EST
Completed - The scheduled maintenance has been completed.
Feb 2, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 01:00 EST
Scheduled - Start Time: 2/2/23 - 1:00 AM EST

End Time: 2/2/23 - 6:00 AM EST

Type: License Upgrade

Service Impacting: Low

Description: OTAVA® network engineers will be upgrading the license on the edge firewalls at AU1.

Estimated Downtime: No impact expected.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 26, 17:33 EST
Feb 1, 2023
Completed - The scheduled maintenance has been completed.
Feb 1, 17:00 EST
Verifying - All upgrades have been completed and all systems are operating normally. Otava is monitoring for any issues.
Feb 1, 13:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 11:00 EST
Scheduled - Start Time: 2/1/23 - 11:00 AM EDT

End Time: 2/1/23 - 5:00 PM EDT

Type: Software Upgrade

Service Impacting: Low

Description: Otava engineers are establishing a maintenance window to upgrade the Zerto software. While Otava engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 27, 08:35 EST
Completed - The scheduled maintenance has been completed.
Feb 1, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 11:00 EST
Scheduled - Start Time: 2/1/23 - 11:00 AM ET

End Time: 2/1/23 - 5:00 PM ET

Type: Software Upgrade

Service Impacting: Low

Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software. While OTAVA engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.

Estimated Downtime: 30-60 minutes while software is upgraded.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 26, 12:06 EST
Completed - The scheduled maintenance has been completed.
Feb 1, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 10:00 EST
Scheduled - Start Time: 2/1/23 - 10:00 AM ET

End Time: 2/1/23 - 11:59 AM ET

Type: Security Upgrade

Service Impacting: Yes

Description: OTAVA engineers will be performing a reboot on the Core PRTG servers to enable security changes.

Estimated Downtime: PRTG will be unavailable for up to 1 hour as the servers reboot.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 25, 15:28 EST
Completed - The scheduled maintenance has been completed.
Feb 1, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 02:00 EST
Scheduled - Start Time: 2/1/23 - 2:00am ET

End Time: 2/1/23 - 8:00am ET

Type: NSX-V upgrade

Service Impacting: Yes

Description: OTAVA engineers are establishing a maintenance window to upgrade NSX-V to the latest version in order to address a critical advisory. During this maintenance, the NSX Manager and the controller VMs will be upgraded. The ESXi hosts in our management cluster will reboot following the upgrade. Clients can expect to see 30-60 seconds of downtime as NSX Edges reboot.

Estimated Downtime: Up to one minute.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 25, 08:38 EST
Completed - The scheduled maintenance has been completed.
Feb 1, 06:13 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 03:13 EST
Scheduled - Patching the following Windows OS VMs in Denver DEN1 vCenter:

- NCN-CWAUTOMATE-01
- NCN-CWCONSOLE-01
- NCN-CWWEB-01

Feb 1, 03:12 EST
Completed - The scheduled maintenance has been completed.
Feb 1, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 01:00 EST
Scheduled - Start Time: 2/1/23 - 1:00 AM ET

End Time: 2/1/23 - 4:00 AM ET

Type: ISP maintenance

Service Impacting: Low

Description: ISP teams are performing planned maintenance.

Estimated Downtime: Up to 2 seconds as the circuit gracefully fails over to the redundant circuit.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 18, 17:08 EST
Jan 31, 2023
Completed - The scheduled maintenance has been completed.
Jan 31, 15:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 10:01 EST
Scheduled - Otava engineers are establishing a maintenance window to perform patching on our Otava Cloud Connect infrastructure at our following datacenter locations :
DEN1 - Denver
These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 01/31/2023 at 10:00 AM ET.
End Time: 01/31/2023 at 4:30 PM ET.

Service Impacting: Yes - Running backup jobs may fail or be cancelled, new jobs may not start until all services are upgraded and maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 24, 15:36 EST
Jan 30, 2023
Completed - The scheduled maintenance has been completed.
Jan 30, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 10:00 EST
Scheduled - Otava engineers are establishing a maintenance window to perform patching on our Otava Cloud Connect infrastructure at our following datacenter locations :
PHX1 - Phoenix
These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 01/30/2023 at 10:00 AM ET.
End Time: 01/30/2023 at 4:00 PM ET.

Service Impacting: Yes - Running backup jobs may fail or be cancelled, new jobs may not start until all services are upgraded and maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 24, 15:33 EST
Completed - The scheduled maintenance has been completed.
Jan 30, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 02:00 EST
Scheduled - Maintenance: Zerto Virtual Manager (ZVM) Patching & Restart

Maintenance Classification: Scheduled

Start Time: 01/30/2023 at 02:00 AM ET.

End Time: 01/30/2023 at 06:00 AM ET.

Type: Scheduled maintenance

Service Impacting: Yes

Description: Otava will be performing a scheduled patching & restart to the Zerto Virtual Manager (ZVM) server.

This notification is establishing a regular scheduled patching and the restart of the ZVM.

During the period of the maintenance the following will be true:

· Replication for your protected systems will NOT be impacted.

· Partial access to the Zerto user interface will not be available during this time period, however, because we will only be performing the maintenance on one ZVM at a time, an emergency DR failover is still possible.

· If during this time you need assistance with a DR failover, please contact support.

Estimated Downtime: During the maintenance period access to the Zerto user interface will be unavailable for an estimated 3 Hours. Replication will NOT be impacted by this event.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 17, 04:13 EST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Completed - The scheduled maintenance has been completed.
Jan 26, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:00 EST
Scheduled - Start Time: 01/26/23 - 8:00 AM ET
End Time: 01/26/23 - 5:00 PM ET

Type: Fire Systems Preventative Maintenance

Service Impacting: Low

Description: OTAVA® engineers, along with vendor engineers, will be performing preventative maintenance and testing on the IN1 fire systems. Please be aware that this does include testing of the audible horns and strobes throughout the building.

Estimated Downtime: No impact expected.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 12, 08:49 EST
Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 06:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 02:21 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 17, 04:14 EST
Scheduled - Otava engineers are establishing a maintenance window to perform patching on our Otava Cloud Connect infrastructure at our following datacenter locations :
AU1-Austin
NV1-Las Vegas
MA3-Manchester
IN1-Indianapolis
MM1-Flint
These patches are required in order to continue to provide a secure and compliant environment.

Start Time: 01/25/2023 at 06:00 AM ET.
End Time: 01/25/2023 at 12:00 PM ET.

Service Impacting: Yes - Running backup jobs may fail or be cancelled, new jobs may not start until all services are upgraded and maintenance is complete.

We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Jan 17, 04:11 EST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.