In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 2023 - 10:00 EDT
Sep 29, 2023 - 10:00 EDT
Scheduled - Denver (DEN1) Semi Annual Fire Systems Preventative Maintenance Notification - 9/20/23
Start Time: 9/29/23 - 10:00 AM EDT
End Time: 9/29/23 - 7:00 PM EDT
Type: Routine
Service Impacting: Low - No impact expected.
Description: OTAVA® and vendor engineers will be performing routine fire system maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
DEN1 - Denver, CO - Data Center Facilities
Start Time: 9/29/23 - 10:00 AM EDT
End Time: 9/29/23 - 7:00 PM EDT
Type: Routine
Service Impacting: Low - No impact expected.
Description: OTAVA® and vendor engineers will be performing routine fire system maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
DEN1 - Denver, CO - Data Center Facilities
AU1 - Austin, TX
Operational
Public Cloud
Operational
Private Cloud
Operational
Next Gen Cloud (Gen3)
Operational
Networking
Operational
Security
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DRaaS
Operational
Data Center Facilities
Operational
NV1 - Las Vegas, NV
Operational
Public Cloud
Operational
Private Cloud
Operational
Next Gen Cloud (Gen3)
Operational
Networking
Operational
Security
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DRaaS
Operational
Data Center Facilities
Operational
IN1 - Indianapolis, IN
Operational
Public Cloud
Operational
Private Cloud
Operational
Next Gen Cloud (Gen3)
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
MM1 - Flint, MI (Mid-Michigan)
Operational
Public Cloud
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
Networking
Operational
MD1 - Metro Detroit, MI
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
AA2 - Ann Arbor, MI
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
VA4 - Ashburn, VA
Operational
Public Cloud
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Data Center Facilities
Operational
MA3 - Manchester, UK
Operational
Public Cloud
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
Data Center Facilities
Operational
DEN1 - Denver, CO
Under Maintenance
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMWare
Operational
Data Center Facilities
Under Maintenance
DAL1 - Dallas, TX
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
PHX1 - Phoenix, AZ
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
DUS1 - Dusseldorf, Germany
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
FRA1 - Frankfurt, Germany
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
LA1 - Los Angeles, CA
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
SF1 - San Fransico, CA
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
NYC1 - New York, NY
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
CLE1 - Cleveland, OH
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
Client Services
Operational
OTPortal (portal.otava.com)
Operational
Partner Portal (partner.otava.com)
Operational
Support Portal (support.otava.com)
Operational
Website (otava.com)
Operational
VMware Horizon View (apps.otava.com)
Operational
Phone System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 2, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:16 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:16 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 3, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:18 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:18 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 4, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:18 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:18 EDT
Denver (DEN1) VCD Maintenance - 10/5/23
Oct 5, 2023 06:00-09:00 EDT
Start Time: 10/5/23 - 6:00 AM ET
End Time: 10/5/23 - 9:00 AM ET
Type: Upgrade
Service Impacting: Yes - Up to 3 hours.
Description: OTAVA® engineers will be upgrading the VCD environment. During this window existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2023 - 10:01 EDT
End Time: 10/5/23 - 9:00 AM ET
Type: Upgrade
Service Impacting: Yes - Up to 3 hours.
Description: OTAVA® engineers will be upgrading the VCD environment. During this window existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2023 - 10:01 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 5, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:19 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:19 EDT
Patching the vdivc1 vCenter in DEN1
Oct 6, 2023 03:00-11:00 EDT
Start Time: 10/6/23 - 9:00 AM EDT
End Time: 10/6/23 - 11:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be patching and rebooting vCenters.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes somewhere in this maintenance window), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
OTAVA®
Posted on Sep 28, 2023 - 03:08 EDT
End Time: 10/6/23 - 11:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be patching and rebooting vCenters.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes somewhere in this maintenance window), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
OTAVA®
Posted on Sep 28, 2023 - 03:08 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 6, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:20 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:20 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 9, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:23 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:23 EDT
Mid Michigan (MM1) Data Center Electrical System Maintenance- 10/9/23
Oct 9, 2023 08:00-17:00 EDT
Start Time: 10/09/23 - 8:00 AM ET
End Time: 10/09/23 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® engineers will be conducting routine Electrical maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Posted on Sep 26, 2023 - 16:14 EDT
End Time: 10/09/23 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® engineers will be conducting routine Electrical maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Posted on Sep 26, 2023 - 16:14 EDT
Mid Michigan (MM1) Data Center Semi-Annual Critical Cooling Preventative Maintenance Notification- 10/9/23-10/12/23
Oct 9, 2023 08:00 - Oct 12, 2023 17:00 EDT
Start Time: 10/9/23 - 8:00 AM ET
End Time: 10/12/23 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Posted on Sep 26, 2023 - 16:10 EDT
End Time: 10/12/23 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Posted on Sep 26, 2023 - 16:10 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 10, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:24 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:24 EDT
OTAVA® Ashburn (VA4) ISP Maintenance - 10/11/23
Oct 11, 2023 00:00-05:00 EDT
Start Time: 10/11/23 - 12:00 AM ET
End Time: 10/11/23 - 5:00 AM ET
Type: ISP maintenance
Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit.
Description: ISP teams are performing planned maintenance.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 28, 2023 - 10:31 EDT
End Time: 10/11/23 - 5:00 AM ET
Type: ISP maintenance
Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit.
Description: ISP teams are performing planned maintenance.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 28, 2023 - 10:31 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 11, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:25 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:25 EDT
Metro Detroit (MD1) Data Center Semi-Annual Critical Cooling Preventative Maintenance Notification- 10/11/23-10/13/23
Oct 11, 2023 08:00 - Oct 13, 2023 17:00 EDT
Start Time: 10/11/23- 8:00 AM ET
End Time: 10/13/23 - 5:00 PM ET
Type: Routine
Service Impacting: No
Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 26, 2023 - 16:04 EDT
End Time: 10/13/23 - 5:00 PM ET
Type: Routine
Service Impacting: No
Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 26, 2023 - 16:04 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 12, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:27 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:27 EDT
Mid-Michigan (MM1) and Indianapolis (IN1) DPaaS Rolling Maintenance – Starting 10/2/23
Oct 13, 2023 08:00-18:00 EDT
Start Time: 10/2/23 - 8:00 AM ET
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:28 EDT
End Time: 10/13/23 - 6:00 PM ET
Type: Upgrade
Service Impacting: Yes – Up to 4 hours per Backup Appliance.
Description: OTAVA® engineers will be coordinating with the product vendor to upgrade the infrastructure supporting our DPaaS environment. Backup Appliances will be upgraded on an individual basis on a rolling schedule. These upgrades have been scheduled during business hours to limit the impact on the backups in their normal nightly runs. Data restoration will be unavailable during the window for each appliance. Any existing data mounts will need to be disconnected before each appliance's upgrade window; if they are still attached at a scheduled window they will be disconnected prior to maintenance.
If you have any questions about the schedule for your backup appliance, please reach contact us by logging into https://support.otava.com or calling 877-740-5028
Posted on Sep 27, 2023 - 11:28 EDT
Ann Arbor 2 (AA2) Data Center Semi-Annual Critical Cooling Preventative Maintenance Notification- 10/17/23-10/20/23
Oct 17, 2023 08:00 - Oct 20, 2023 17:00 EDT
Start Time: 10/17/23 - 8:00 AM ET
End Time: 10/20/23 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
AA2 - Ann Arbor, MI - Building Systems
Posted on Sep 26, 2023 - 16:07 EDT
End Time: 10/20/23 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
AA2 - Ann Arbor, MI - Building Systems
Posted on Sep 26, 2023 - 16:07 EDT