Mid-Michigan (MM1), Indianapolis (IN1), Ann Arbor (AA2), and Metro Detroit (MD1) OTAVA® Monitoring Maintenance - 10/7/24 - 10/11/24
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 07, 2024 - 08:00 EDT
Oct 07, 2024 - 08:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 7, 2024 08:00 - Oct 11, 2024 17:00 EDT
Oct 7, 2024 08:00 - Oct 11, 2024 17:00 EDT
Scheduled - Start Time: 10/7/24 - 8:00 AM ET
End Time: 10/11/24 - 5:00 PM ET
Service Impacting: No impact to monitoring is expected.
Description: OTAVA® engineers will be migrating customer alerting templates to a new monitoring core. Alerting will remain active during this time.
If during this time you need assistance, please contact support. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 7, 2024 08:00 - Oct 11, 2024 17:00 EDT
End Time: 10/11/24 - 5:00 PM ET
Service Impacting: No impact to monitoring is expected.
Description: OTAVA® engineers will be migrating customer alerting templates to a new monitoring core. Alerting will remain active during this time.
If during this time you need assistance, please contact support. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 7, 2024 08:00 - Oct 11, 2024 17:00 EDT
Mid Michigan (MM) Data Center HVAC Semi-annual Preventative Maintenance - 10/2/2024-10/7/2024
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 02, 2024 - 08:00 EDT
Oct 02, 2024 - 08:00 EDT
Scheduled - Start Time: 10/02/24 - 8:00 AM ET
End Time: 10/7/24 - 5:00 PM ET
Type: Routine
Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Oct 2, 2024 08:00 - Oct 7, 2024 16:00 EDT
End Time: 10/7/24 - 5:00 PM ET
Type: Routine
Description: Vendor engineers will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Oct 2, 2024 08:00 - Oct 7, 2024 16:00 EDT
AU1 - Austin, TX
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
NV1 - Las Vegas, NV
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
IN1 - Indianapolis, IN
Under Maintenance
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA DaaS
Operational
OTAVA Monitoring
Under Maintenance
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MM1 - Flint, MI (Mid-Michigan)
Under Maintenance
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Under Maintenance
Colocation Services (Power, Cooling)
Under Maintenance
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MD1 - Metro Detroit, MI
Under Maintenance
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Under Maintenance
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
AA2 - Ann Arbor, MI
Under Maintenance
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Under Maintenance
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
VA4 - Ashburn, VA
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA Enterprise VDI
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MA3 - Manchester, UK
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DEN1 - Denver, CO
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMWare
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA SD-WAN
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DAL1 - Dallas, TX
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
PHX1 - Phoenix, AZ
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS Powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Colocation Services (Power, Cooling)
Operational
Client Services
Operational
OTAVA Support Portal (support.otava.com)
Operational
OTPortal (portal.otava.com)
Operational
OTAVA Support Phone System
Operational
Operations Control Portal (OCP)
Operational
OTAVA Partner Portal (partner.otava.com)
Operational
VMware Horizon View (apps.otava.com)
Operational
OTAVA Website (otava.com)
Operational
OTAVA Managed Endpoint
Operational
OTAVA® Encore Portal
Operational
OTAVA® Spotlight Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
LV-VCSA Gen 3 vCenter Patching to 7.0 U3s - 10/8/2024
Oct 8, 2024 02:00-07:00 EDT
Start Time: 10/8/2024 - 2:00 AM EDT
End Time: 10/8/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: LV-VCSA Gen 3
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 04:59 EDT
End Time: 10/8/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: LV-VCSA Gen 3
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 04:59 EDT
DEN1 customer vCenters Patching to 7.0 U3s - 10/8/2024
Oct 8, 2024 02:00-07:00 EDT
Start Time: 10/8/2024 - 2:00 AM EDT
End Time: 10/8/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: DEN1 customer
Description: OTAVA® engineers will be patching and rebooting vCenters.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:07 EDT
End Time: 10/8/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: DEN1 customer
Description: OTAVA® engineers will be patching and rebooting vCenters.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:07 EDT
PHX1 customer vCenters Patching to 7.0 U3s - 10/8/2024
Oct 8, 2024 05:00-10:00 EDT
Start Time: 10/8/2024 - 5:00 AM EDT
End Time: 10/8/2024 - 10:00 AM EDT
Service Impacting: Low
vCenter Impacted: PHX1 customer
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:16 EDT
End Time: 10/8/2024 - 10:00 AM EDT
Service Impacting: Low
vCenter Impacted: PHX1 customer
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:16 EDT
Denver (DEN1) OTAVA® DRaaS Powered by Veeam (OCC) and Backup for Microsoft 365 (VBO) Maintenance - 10/8/24
Oct 8, 2024 11:00-15:00 EDT
Start Time: 10/8/24 - 11:00 AM ET
End Time: 10/8/24 - 3:00 PM ET
Service Impacting: Yes - Temporary loss of connectivity to OCC and backup resources.
Description: OTAVA® engineers are establishing a maintenance window to apply patches and configuration changes. Clients can expect backups to fail during the maintenance window. Backup jobs will continue during their next regularly scheduled backup window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 17:02 EDT
End Time: 10/8/24 - 3:00 PM ET
Service Impacting: Yes - Temporary loss of connectivity to OCC and backup resources.
Description: OTAVA® engineers are establishing a maintenance window to apply patches and configuration changes. Clients can expect backups to fail during the maintenance window. Backup jobs will continue during their next regularly scheduled backup window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 17:02 EDT
Indianapolis (IN1) OTAVA® Backup for Microsoft 365 (VBO) Critical Maintenance - 10/8/24
Oct 8, 2024 13:00-17:00 EDT
Start Time: 10/8/24 - 1:00 PM ET
End Time: 10/8/24 - 5:00 PM ET
Service Impacting: Yes - During maintenance window all jobs will be stopped and the services turned off as we update the configuration and apply a patch.
Description: OTAVA® engineers are establishing a maintenance window to update the configuration and apply a patch.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 17:03 EDT
End Time: 10/8/24 - 5:00 PM ET
Service Impacting: Yes - During maintenance window all jobs will be stopped and the services turned off as we update the configuration and apply a patch.
Description: OTAVA® engineers are establishing a maintenance window to update the configuration and apply a patch.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 17:03 EDT
Mid-Michigan (MM1) OTAVA® Backup for Microsoft 365 (VBO) Critical Maintenance - 10/8/24
Oct 8, 2024 15:00-19:00 EDT
Start Time: 10/8/24 - 3:00 PM ET
End Time: 10/8/24 - 7:00 PM ET
Service Impacting: Yes - During maintenance window all jobs will be stopped and the services turned off as we update the configuration and apply a patch.
Description: OTAVA® engineers are establishing a maintenance window to update the configuration and apply a patch.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 17:05 EDT
End Time: 10/8/24 - 7:00 PM ET
Service Impacting: Yes - During maintenance window all jobs will be stopped and the services turned off as we update the configuration and apply a patch.
Description: OTAVA® engineers are establishing a maintenance window to update the configuration and apply a patch.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 17:05 EDT
MM-VCSA Gen 3 vCenter Patching to 7.0 U3s - 10/9/2024
Oct 9, 2024 02:00-07:00 EDT
Start Time: 10/9/2024 - 2:00 AM EDT
End Time: 10/9/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-VCSA Gen 3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:26 EDT
End Time: 10/9/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-VCSA Gen 3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:26 EDT
Denver (DEN1) - Semi-Annual Major Generator Inspection - 10/9/24
Oct 9, 2024 10:00-19:00 EDT
Denver (DEN1) - Semi-Annual Major Generator Inspection - 10/9/24
Start Time: 10/9/24 - 10:00 AM ET
End Time: 10/9/24 - 7:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® and vendor engineers will be performing routine maintenance on the backup generator at DEN1.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
DEN1 - Denver, CO - Building Systems
Posted on Oct 02, 2024 - 10:31 EDT
Start Time: 10/9/24 - 10:00 AM ET
End Time: 10/9/24 - 7:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® and vendor engineers will be performing routine maintenance on the backup generator at DEN1.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
DEN1 - Denver, CO - Building Systems
Posted on Oct 02, 2024 - 10:31 EDT
IN1-CORE & IN1-vCenter-app-01 vCenter Patching to 7.0 U3s - 10/10/2024
Oct 10, 2024 02:00-07:00 EDT
Start Time: 10/10/2024 - 2:00 AM EDT
End Time: 10/10/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1-CORE & IN1-vCenter-app-01
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:53 EDT
End Time: 10/10/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1-CORE & IN1-vCenter-app-01
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:53 EDT
MM-CORE & MM-G2 vCenter Patching to 7.0 U3s - 10/10/2024
Oct 10, 2024 02:00-07:00 EDT
Start Time: 10/10/2024 - 2:00 AM EDT
End Time: 10/10/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-CORE & MM-G2
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:47 EDT
End Time: 10/10/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-CORE & MM-G2
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 05:47 EDT
Patching CW Automate VMs in Denver DEN1 vCenter - October 2024 (10/11/2024)
Oct 11, 2024 02:00-08:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on the CW Automate VMs in Denver DEN1 vCenter.
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/11/2024 at 02:00 AM ET.
End Time: 10/11/2024 at 08:00 AM ET.
Service Impacting: Yes, interruptions to the CW Automate might be expected.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 05:56 EDT
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/11/2024 at 02:00 AM ET.
End Time: 10/11/2024 at 08:00 AM ET.
Service Impacting: Yes, interruptions to the CW Automate might be expected.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 05:56 EDT
IN1 Hdaas vCenter Patching to 7.0 U3s for 10/11/2024
Oct 11, 2024 05:00-10:00 EDT
Start Time: 10/11/2024 - 5:00 AM EDT
End Time: 10/11/2024 - 10:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1 Hdaas
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 06:16 EDT
End Time: 10/11/2024 - 10:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1 Hdaas
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 06:16 EDT
IN1 VCSA Gen 3 vCenter Patching to 7.0 U3s for 10/11/2024
Oct 11, 2024 05:00-10:00 EDT
Start Time: 10/11/2024 - 5:00 AM EDT
End Time: 10/11/2024 - 10:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1 VCSA Gen 3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 06:14 EDT
End Time: 10/11/2024 - 10:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1 VCSA Gen 3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 27, 2024 - 06:14 EDT
OTMonitor Collectors Server Patching - October 2024 (10/14/2024)
Oct 14, 2024 02:00-10:00 EDT
OTAVA® engineers will be performing server patching on collectors for OTMonitor, for compliance and security reasons.
Start Time : 10/14/2024 at 02:00 AM ET.
End Time : 10/14/2024 at 10:00 AM ET.
Service Impacting: Yes - OTMonitor might not collect monitoring data for up to 1 hour as the system upgrades and reboots.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 08:00 EDT
Start Time : 10/14/2024 at 02:00 AM ET.
End Time : 10/14/2024 at 10:00 AM ET.
Service Impacting: Yes - OTMonitor might not collect monitoring data for up to 1 hour as the system upgrades and reboots.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 08:00 EDT
Indianapolis (IN1) Fire System Maintenance - 10/14/24
Oct 14, 2024 08:00-17:00 EDT
Start Time: 10/14/24 - 8:00 AM ET
End Time: 10/14/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected
Description: OTAVA® engineers, along with vendor technicians, will be performing maintenance on the IN1 fire system.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 03, 2024 - 14:56 EDT
End Time: 10/14/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected
Description: OTAVA® engineers, along with vendor technicians, will be performing maintenance on the IN1 fire system.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 03, 2024 - 14:56 EDT
Metro Detroit (MD1) Data Center Semi-Annual Fire Systems Preventative Maintenance - 10/14/24-10/15/24
Oct 14, 2024 08:00 - Oct 15, 2024 17:00 EDT
Start Time: 10/14/24 - 8:00 AM ET
End Time: 10/15/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® engineers, along with vendor engineers, will be conducting routine Fire System maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MD1 - Westland, MI - Data Center Facilities
Posted on Oct 04, 2024 - 16:02 EDT
End Time: 10/15/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® engineers, along with vendor engineers, will be conducting routine Fire System maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MD1 - Westland, MI - Data Center Facilities
Posted on Oct 04, 2024 - 16:02 EDT
OCC, OCB & Server Provider Console (VSPC) Infrastructure Patching - DENVER October 2024 (10/15/2024)
Oct 15, 2024 02:00-14:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC), Otava® Cloud Backup (OCB) & Server provider Console infrastructure at our following data center location: DEN1-Denver.
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/15/2024 at 02:00 AM ET.
End Time: 10/15/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 05:58 EDT
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/15/2024 at 02:00 AM ET.
End Time: 10/15/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 05:58 EDT
OCC and OCB Infrastructure Patching - Phoenix October 2024 (10/16/2024)
Oct 16, 2024 02:00-14:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: PHX1-Phoenix.
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/16/2024 at 02:00 AM ET.
End Time: 10/16/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 06:00 EDT
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/16/2024 at 02:00 AM ET.
End Time: 10/16/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 06:00 EDT
OCC and OCB Infrastructure Patching - Dallas October 2024 (10/17/2024)
Oct 17, 2024 02:00-14:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: DAL1-Dallas.
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/17/2024 at 02:00 AM ET.
End Time: 10/17/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:12 EDT
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/17/2024 at 02:00 AM ET.
End Time: 10/17/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:12 EDT
WSUS Server Maintenance - 10/24/2024
Oct 24, 2024 02:00-09:00 EDT
Start Time: 10/24/2024 - 02:00am EDT
End Time: 10/24/2024 - 09:00am EDT
Type: SQL Database Server Maintenance
Service Impacting: Yes
Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.
Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:23 EDT
End Time: 10/24/2024 - 09:00am EDT
Type: SQL Database Server Maintenance
Service Impacting: Yes
Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.
Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:23 EDT
Otava® Cloud Connect & Service Provider Console (VSPC) Infrastructure Patching - October 2024 (10/29/2024)
Oct 29, 2024 03:00-15:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect infrastructure at our following data center locations :
AU1-Austin
NV1-Las Vegas
IN1-Indianapolis
MM1-Flint
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/29/2024 at 03:00 AM ET.
End Time: 10/29/2024 at 03:00 PM ET.
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:13 EDT
AU1-Austin
NV1-Las Vegas
IN1-Indianapolis
MM1-Flint
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/29/2024 at 03:00 AM ET.
End Time: 10/29/2024 at 03:00 PM ET.
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:13 EDT
Otava® Cloud Backup Infrastructure Patching - October 2024 (10/30/2024)
Oct 30, 2024 03:00-15:00 EDT
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Backup infrastructure at our following data center locations :
AU1-Austin
NV1-Las Vegas
MA3 - Manchester
IN1-Indianapolis
MM1-Flint
VA4 - Ashburn
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/30/2024 at 03:00 AM ET.
End Time: 10/30/2024 at 03:00 PM ET.
Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:13 EDT
AU1-Austin
NV1-Las Vegas
MA3 - Manchester
IN1-Indianapolis
MM1-Flint
VA4 - Ashburn
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 10/30/2024 at 03:00 AM ET.
End Time: 10/30/2024 at 03:00 PM ET.
Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 01, 2024 - 07:13 EDT