All Systems Operational
AU1 - Austin, TX
Operational
Public Cloud
Operational
Private Cloud
Operational
Next Gen Cloud (Gen3)
Operational
Networking
Operational
Security
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DRaaS
Operational
Data Center Facilities
Operational
NV1 - Las Vegas, NV
Operational
Public Cloud
Operational
Private Cloud
Operational
Next Gen Cloud (Gen3)
Operational
Networking
Operational
Security
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DRaaS
Operational
Data Center Facilities
Operational
IN1 - Indianapolis, IN
Operational
Public Cloud
Operational
Private Cloud
Operational
Next Gen Cloud (Gen3)
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
MM1 - Flint, MI (Mid-Michigan)
Operational
Public Cloud
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
Otava Cloud Backup (OCB)
Operational
Otava Cloud Connect (OCC)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
Networking
Operational
MD1 - Metro Detroit, MI
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
Otava Cloud Backup for MS365 (OCB-MS365)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
AA2 - Ann Arbor, MI
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Monitoring (OTMonitor)
Operational
DPaaS
Operational
DRaaS
Operational
Data Center Facilities
Operational
VA4 - Ashburn, VA
Operational
Public Cloud
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Data Center Facilities
Operational
MA3 - Manchester, UK
Operational
Public Cloud
Operational
Private Cloud
Operational
Networking
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
Data Center Facilities
Operational
DEN1 - Denver, CO
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMWare
Operational
Data Center Facilities
Operational
NYC1 - New York, NY
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
DAL1 - Dallas, TX
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
PHX1 - Phoenix, AZ
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
CLE1 - Cleveland, OH
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
DUS1 - Dusseldorf, Germany
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
FRA1 - Frankfurt, Germany
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
LA1 - Los Angeles, CA
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
SF1 - San Fransico, CA
Operational
vCloud
Operational
Networking Infrastructure
Operational
Internet Backbone
Operational
Security
Operational
Otava Cloud Connect (OCC)
Operational
DRaaS powered by Veeam
Operational
DRaaS powered by VMware
Operational
Data Center Facilities
Operational
Client Services
Operational
OTPortal (portal.otava.com)
Operational
Partner Portal (partner.otava.com)
Operational
Support Portal (support.otava.com)
Operational
Website (otava.com)
Operational
VMware Horizon View (apps.otava.com)
Operational
Phone System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Ashburn (AB) Data Center DRaaS Upgrade - 2/7/2023
Feb 7, 2023 11:00-17:00 EST
Start Time: 2/7/23 - 11:00 AM EDT
End Time: 2/7/23 - 5:00 PM EDT
Type: Software Upgrade
Service Impacting: Low
Description: Otava engineers are establishing a maintenance window to upgrade the Zerto software. While Otava engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.
Estimated Downtime: 30-60 minutes while software is upgraded.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 27, 2023 - 08:49 EST
End Time: 2/7/23 - 5:00 PM EDT
Type: Software Upgrade
Service Impacting: Low
Description: Otava engineers are establishing a maintenance window to upgrade the Zerto software. While Otava engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.
Estimated Downtime: 30-60 minutes while software is upgraded.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 27, 2023 - 08:49 EST
Las Vegas (NV1) DRaaS Upgrade - 2/7/23
Feb 7, 2023 11:00-17:00 EST
Start Time: 2/7/23 - 11:00 AM ET
End Time: 2/7/23 - 5:00 PM ET
Type: Software Upgrade
Service Impacting: Low
Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software. While OTAVA engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.
Estimated Downtime: 30-60 minutes while software is upgraded.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 13:59 EST
End Time: 2/7/23 - 5:00 PM ET
Type: Software Upgrade
Service Impacting: Low
Description: OTAVA® engineers are establishing a maintenance window to upgrade the Zerto software. While OTAVA engineers are upgrading the systems, access to the Zerto portal and the ability to failover will be unavailable. If during this time you need assistance, please contact support.
Estimated Downtime: 30-60 minutes while software is upgraded.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 13:59 EST
Dallas (DAL1) Storage Upgrade - 2/7/23
Feb 7, 2023 11:00-17:00 EST
Start Time: 2/7/23 - 11:00 AM EST
End Time: 2/7/23 - 5:00 PM EST
Type: Storage software and firmware upgrade
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.
Estimated Downtime: No impact expected
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 02, 2023 - 16:19 EST
End Time: 2/7/23 - 5:00 PM EST
Type: Storage software and firmware upgrade
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.
Estimated Downtime: No impact expected
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 02, 2023 - 16:19 EST
Dallas (DAL1) Storage Upgrade - 2/8/23
Feb 8, 2023 11:00-17:00 EST
Start Time: 2/8/23 - 11:00 AM EST
End Time: 2/8/23 - 5:00 PM EST
Type: Storage software and firmware upgrade
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.
Estimated Downtime: No impact expected
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 02, 2023 - 16:26 EST
End Time: 2/8/23 - 5:00 PM EST
Type: Storage software and firmware upgrade
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.
Estimated Downtime: No impact expected
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 02, 2023 - 16:26 EST
Austin (AU1) Infrastructure Firewall Maintenance - 2/8/23
Feb 8, 2023 22:00 - Feb 9, 2023 00:00 EST
Start Time: 2/8 - 10:00 PM EST
End Time: 2/8 - 11:59 PM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at AU1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 25, 2023 - 15:16 EST
End Time: 2/8 - 11:59 PM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at AU1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 25, 2023 - 15:16 EST
Austin (AU1) sCloud vCenter Patching - 2/9/23
Feb 9, 2023 02:00-06:00 EST
Start Time: 2/9/23 - 2:00 AM ET
End Time: 2/9/23 - 6:00 AM ET
Service Impacting: Yes
sCloud Vcenter Impacted: AU-PUBVC1
Description: OTAVA® engineers are establishing a maintenance window to update the sCloud vCenter instance to the latest version in our Austin data center. The vCenter server will be rebooted during this maintenance. While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
Estimated Downtime: vCenter inaccessible for up to 120 minutes
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 01, 2023 - 08:22 EST
End Time: 2/9/23 - 6:00 AM ET
Service Impacting: Yes
sCloud Vcenter Impacted: AU-PUBVC1
Description: OTAVA® engineers are establishing a maintenance window to update the sCloud vCenter instance to the latest version in our Austin data center. The vCenter server will be rebooted during this maintenance. While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
Estimated Downtime: vCenter inaccessible for up to 120 minutes
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 01, 2023 - 08:22 EST
Dallas (DAL1) Storage Upgrade - 2/9/23
Feb 9, 2023 11:00-17:00 EST
Start Time: 2/9/23 - 11:00 AM EST
End Time: 2/9/23 - 5:00 PM EST
Type: Storage software and firmware upgrade
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.
Estimated Downtime: No impact expected
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 03, 2023 - 07:48 EST
End Time: 2/9/23 - 5:00 PM EST
Type: Storage software and firmware upgrade
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the software and firmware on the storage arrays supporting Otava Cloud Connect. The upgrade is required to increase security, stability and provide feature enhancements.
Estimated Downtime: No impact expected
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Feb 03, 2023 - 07:48 EST
Manchester (MA3) Router Maintenance - 2/13/23
Feb 13, 2023 02:00-04:00 EST
Start Time: 2/13/23 - 2:00 AM EST
End Time: 2/13/23 - 4:00 AM EST
Type: Cable replacement
Service Impacting: Low
Description: OTAVA® network engineers will be replacing cables that connect routers to switches. The purpose of this maintenance is to resolve ethernet errors that are being recorded on the router interfaces.
Estimated Downtime: No impact expected.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 31, 2023 - 16:34 EST
End Time: 2/13/23 - 4:00 AM EST
Type: Cable replacement
Service Impacting: Low
Description: OTAVA® network engineers will be replacing cables that connect routers to switches. The purpose of this maintenance is to resolve ethernet errors that are being recorded on the router interfaces.
Estimated Downtime: No impact expected.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 31, 2023 - 16:34 EST
Las Vegas (NV1) Infrastructure Firewall Maintenance - 2/15/23
Feb 15, 2023 23:00 - Feb 16, 2023 01:00 EST
Start Time: 2/15/23 - 11:00 PM EST
End Time: 2/16/23 - 1:00 AM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at NV1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 09:58 EST
End Time: 2/16/23 - 1:00 AM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at NV1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 09:58 EST
Indianapolis (IN1) Infrastructure Firewall Maintenance - 2/22/23
Feb 22, 2023 22:00 - Feb 23, 2023 00:00 EST
Start Time: 2/22/23 - 10:00 PM EST
End Time: 2/22/23 - 11:59 PM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at IN1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. DRaaS jobs could be interrupted during the upgrade, but should restart once complete.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 16:47 EST
End Time: 2/22/23 - 11:59 PM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at IN1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. DRaaS jobs could be interrupted during the upgrade, but should restart once complete.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 16:47 EST
Mid-Michigan (MM1) Infrastructure Firewall Maintenance - 3/1/23
Mar 1, 2023 22:00 - Mar 2, 2023 00:00 EST
Start Time: 3/1/23 - 10:00 PM EST
End Time: 3/1/23 - 11:59 PM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at MM1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. DPaaS jobs could be interrupted during the upgrade, but should restart once complete.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 16:51 EST
End Time: 3/1/23 - 11:59 PM EST
Type: Firewall Firmware Upgrade
Service Impacting: Yes
Description: OTAVA® network engineers will be upgrading the Infrastructure firewalls at MM1. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. DPaaS jobs could be interrupted during the upgrade, but should restart once complete.
Estimated Downtime: Up to 5 seconds of packet loss while firewalls fail-over
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Jan 26, 2023 - 16:51 EST