Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 27, 2026 - 03:00 EDT
Scheduled
Start Time: 08/27/2026 - 03:00AM ET End Time: 08/27/2026 - 07:00 AM ET
Type: Critical Firmware Upgrade
Service Impacting: Yes - Up to 5 seconds of packet loss while HA firewalls fail-over. Stand-alone firewalls will be down while the firewall reboots.
Description: OTAVA® network engineers will be upgrading the firewalls in Austin. The upgrade is a two-step code upgrade that will cause the firewalls in the HA stack to fail-over two times during the upgrade resulting in a few moments of packet-loss. Stand-alone firewalls will be down while the firewall reboots.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Aug 20, 2026 - 12:54 EDT
This scheduled maintenance affected: AU1 - Austin, TX (Data Center Networking Infrastructure).