Austin (AU1) – Internet Instability – 1/2/26

Incident Report for Otava Status Page

Identified

Service Impacting: Yes. One of the internet circuits in the Austin (AU1) data center is currently experiencing instability.

Description: OTAVA® Network Engineering is actively investigating intermittent connectivity issues related to one of the internet circuits in the Austin facility. Traffic has shifted to redundant paths where possible, and updates will be provided as the investigation progresses.

If you have any questions or need immediate assistance, please contact OTAVA Support by logging in to https://support.otava.com or calling 877-740-5028 (Option 3).

Posted Jan 02, 2026 - 16:07 EST

This incident affects: AU1 - Austin, TX (Internet Backbone).