Otava Engineers have restored functionality and all services are back online.
Posted Feb 12, 2026 - 16:24 EST
Monitoring
Otava Engineers have resolved the issue and are currently monitoring the environment to ensure full functionality has been restored.
Posted Feb 12, 2026 - 16:23 EST
Identified
Service Impacting: Yes. One of the internet circuits in the Austin (AU1) data center is currently experiencing instability.
Description: OTAVA® Network Engineering is actively investigating intermittent connectivity issues related to one of the internet circuits in the Austin facility. Traffic has shifted to redundant paths where possible, and updates will be provided as the investigation progresses.
If you have any questions or need immediate assistance, please contact OTAVA Support by logging in to https://support.otava.com or calling 877-740-5028 (Option 3).
Posted Jan 02, 2026 - 16:07 EST
This incident affected: AU1 - Austin, TX (Internet Backbone).