Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 20, 2025 - 02:02 EDT
Scheduled
Start Time: 8/20/2025 - 2AM EDT
End Time: 8/20/2025 - 6 AM EDT
Type: Critical Firmware Upgrade
Service Impacting: Yes - Up to 5 seconds of packet loss while HA firewalls fail-over. Stand-alone firewalls will be down while the firewall reboots.
Description: OTAVA® network engineers will be upgrading the firewalls at Austin Datacenter to remediate a critical CVE. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. Stand-alone firewalls will be down while the firewall reboots.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Aug 06, 2025 - 08:58 EDT
This scheduled maintenance affected: AU1 - Austin, TX (Data Center Networking Infrastructure).