Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2024 - 02:00 EDT
Scheduled
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect infrastructure at our following data center locations :
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 09/24/2024 at 02:00 AM ET. End Time: 09/24/2024 at 02:00 PM ET.
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Sep 02, 2024 - 05:17 EDT
This scheduled maintenance affected: AU1 - Austin, TX (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), MM1 - Flint, MI (Mid-Michigan) (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), NV1 - Las Vegas, NV (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), and IN1 - Indianapolis, IN (DRaaS powered by Veeam (OCC), Backup for Microsoft 365).