Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 18, 2025 - 02:01 EDT
Scheduled
Start Time: 9/18/2025 at 02:00 AM ET. End Time: 9/18/2025 at 02:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB) and DRaaS powered by VEEAM (OCC) infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Sep 03, 2025 - 03:31 EDT
This scheduled maintenance affected: DAL1 - Dallas, TX (DRaaS powered by Veeam (OCC), OTAVA Cloud Backup).