This incident has been resolved. Our engineering team confirmed that internet connectivity metrics within the Las Vegas (NV1) shared cloud environment remained stable.
If you have questions or need assistance, contact OTAVA Support at support@otava.com or (877) 740-5028, Option 3.
Posted Oct 02, 2026 - 08:48 EDT
Identified
Description: We are currently investigating reports of intermittent internet connectivity degradation affecting customers hosted in our Las Vegas (NV1) shared cloud environment.
Impact: During this time, tenants may experience increased network latency, packet loss, or brief connection resets when accessing services, virtual machines, and applications hosted in the Las Vegas shared cloud.
For questions or assistance, don't hesitate to get in touch with OTAVA Support at support@otava.com or (877) 740-5028, Option 3.
Posted Oct 02, 2026 - 06:30 EDT
This incident affected: NV1 - Las Vegas, NV (OTAVA Shared Cloud, OTAVA Private Cloud, Data Center Networking Infrastructure).