Service Impacting: Yes, the following services will be unavailable during the maintenance:
Access to VDI management services vCD Management Services (Client VM workloads won’t be impacted) Environment monitoring OCB/OCC Backup Jobs DRaaS Replication
Description: To ensure continued security, compliance, and operational stability, OTAVA Engineers will be migrating the AU Infrastructure firewalls to new hardware.
As a reminder, there will should be no impact to running VM workloads or public network connectivity for customers.
OTAVA engineers will restart all backup jobs, replication and management services following the maintenance.
Estimated Downtime: 15-30 minutes
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Sep 04, 2026 - 14:52 EDT
This scheduled maintenance affects: AU1 - Austin, TX (OTAVA Shared Cloud, OTAVA Private Cloud, OTAVA Cloudstore, DRaaS powered by Zerto, DRaaS powered by VMware, DRaaS powered by Veeam (OCC), OTAVA Cloud Backup, OTAVA Enterprise VDI, OTAVA Monitoring).