IN1 Fortigate firewall upgrade - 08/28/2025

Scheduled for Aug 28, 02:00 - 06:00 EDT

Scheduled

Start Time: 08/28/2025 - 2AM EDT

End Time: 08/28/2025 - 6AM EDT

Type: Critical Firmware Upgrade

Service Impacting: Yes - Up to 5 seconds of packet loss while HA firewalls fail-over. Stand-alone firewalls will be down while the firewall reboots.

Description: OTAVA® network engineers will be upgrading the firewalls at IN1 to remediate a critical CVE. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. Stand-alone firewalls will be down while the firewall reboots.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted Aug 20, 2025 - 09:38 EDT

This scheduled maintenance affects: IN1 - Indianapolis, IN (Data Center Networking Infrastructure).