Ashburn (VA4) to Austin (AU1) - Transport circuit loss of redundancy - 10/10/2026

Incident Report for Otava Status Page

Resolved

This incident was resolved, back to normal power.
Posted Oct 13, 2026 - 10:40 EDT

Monitoring

The circuit provider implemented a fix, and we are monitoring the situation.
Posted Oct 10, 2026 - 17:24 EDT

Identified

Ashburn (VA4) to Austin (AU1) - Transport circuit loss of redundancy - 10/10/2026

Start Time: 10/10/2026 at 10:00 AM ET

Type: Loss of redundancy

Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit.

Description: OTAVA® transport circuit provider is repairing the circuit between Ashburn (VA4) and Austin (AU1). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Oct 10, 2026 - 15:05 EDT
This incident affected: VA4 - Ashburn, VA (Data Center Networking Infrastructure) and AU1 - Austin, TX (Data Center Networking Infrastructure).
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