We are continuing to monitor for any further issues.
Posted Jul 14, 2026 - 03:55 EDT
Monitoring
The majority of DRaaS-powered by Veeam (OCC) jobs in the Mid-Michigan (MM1) data center are now completing successfully. A small number of jobs continue to experience failures. OTAVA engineers are working closely with the vendor to investigate these remaining issues and restore full service.
Additional updates will be provided as more information becomes available.
Posted Jul 14, 2026 - 03:54 EDT
Identified
OTAVA engineers are investigating an issue impacting DRaaS powered by Veeam (OCC) services in the Mid-Michigan (MM1) data center. Cloud Connect jobs are currently failing, and a Severity 1 case has been opened with the vendor for further investigation.
Posted Jul 13, 2026 - 23:23 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2026 - 22:59 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 13, 2026 - 19:34 EDT
Investigating
Service Impacting: Yes
Description: OTAVA engineers are investigating an issue impacting DRaaS powered by Veeam (OCC) services in the Mid-Michigan (MM1) data center. The affected servers are being rebooted as part of the recovery efforts.
Additional updates will be provided as more information becomes available.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Jul 13, 2026 - 19:34 EDT
This incident affected: MM1 - Flint, MI (Mid-Michigan) (DRaaS powered by Veeam (OCC)).