Austin Firewall Firmware Upgrade - 9/23/2025

Scheduled for Sep 23, 02:30 - 06:30 EDT

Scheduled

Start Time: 9/23/2025 - 2:30AM ET

End Time: 9/23/2025 - 6:30 AM ET

Type: Critical Firmware Upgrade

Service Impacting: Yes - Up to 5 seconds of packet loss while HA firewalls fail-over. Stand-alone firewalls will be down while the firewall reboots.

Description: OTAVA® network engineers will be upgrading the firewalls at AU to remediate a critical CVE. The upgrade is a one-step code upgrade that will cause the firewalls in the HA stack to fail-over one time during the upgrade resulting in a few moments of packet-loss. Stand-alone firewalls will be down while the firewall reboots.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted Sep 15, 2025 - 11:13 EDT

This scheduled maintenance affects: AU1 - Austin, TX (Data Center Networking Infrastructure).