Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2023 - 02:00 EST
Scheduled
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect infrastructure at our following data center locations :
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/28/2023 at 02:00 AM ET. End Time: 11/28/2023 at 12:00 AM ET.
Service Impacting: Yes - Running backup jobs may fail or be cancelled, new jobs may not start until all services are upgraded and maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Nov 07, 2023 - 05:40 EST
This scheduled maintenance affected: AU1 - Austin, TX (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), MM1 - Flint, MI (Mid-Michigan) (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), NV1 - Las Vegas, NV (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), IN1 - Indianapolis, IN (DRaaS powered by Veeam (OCC), Backup for Microsoft 365), and DRaaS powered by Veeam (OCC).