Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Nov 15, 2024 - 16:34 EST
This scheduled maintenance affects: AU1 - Austin, TX (Data Center Networking Infrastructure) and NV1 - Las Vegas, NV (Data Center Networking Infrastructure).