Ashburn (VA4) to Austin (AU1) - loss of redundancy - 09/29/2026

Incident Report for Otava Status Page

Resolved

This incident is resolved.
Posted Oct 05, 2026 - 12:35 EDT

Monitoring

The circuit provider implemented the fix; we are monitoring the circuit's stability.
Posted Sep 30, 2026 - 13:43 EDT

Investigating

Ashburn (VA4) to Austin (AU1) - loss of redundancy - 09/29/2026

Start Time: 09/29/2026 at 10:00 PM ET
Type: Loss of redundancy
Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit.

Description: OTAVA® Internet provider is in the process of fixing the disconnect between Ashburn (VA4) to Austin (AU1). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted Sep 30, 2026 - 08:10 EDT
This incident affected: VA4 - Ashburn, VA (Data Center Networking Infrastructure) and AU1 - Austin, TX (Data Center Networking Infrastructure).
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