Metro Detroit (MD1) Data Center HVAC Preventative Maintenance - 10/6/25-10/10/25
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 06, 2025 - 08:01 EDT
Scheduled - Start Time: 10/6/25 - 8:00 AM ET

End Time: 10/10/25 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine HVAC maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 6, 2025 08:00 - Oct 10, 2025 17:00 EDT
Denver (DEN1) OTAVA® Cloud Backup, DRaaS powered by VEEAM and Server Provider Console Infrastructure Patching - 7/22/25
Monitoring - We have resolved the issues and are seeing successful backup and replication jobs. Please ensure you are still changing your service provider if not done so:


Disable all jobs associated with the Service Provider

Edit your existing Service Provider which should be pointed to cg01.newcloudnetworks.com

Change the service provider to backup-den2.otava.com with the same credentials that were already applied

Once it finishes the refresh of the provider, go back to Home > Jobs

Edit the associated jobs, under the storage section select Map Backup to re-point the jobs to their data

Test by running a job and/or restoring


If you are not able to connect or are not seeing your backups please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Aug 26, 2025 - 15:36 EDT
Investigating - OTAVA® and vendor engineers are still investigating issues with cloud connect backups.
Jul 30, 2025 - 14:42 EDT
Update - OTAVA engineers are investigating issues with cloud connect backups.
Jul 25, 2025 - 16:29 EDT
Update - OTAVA® engineers are performing data migrations to the new datacenter (DEN2). This may cause some jobs to run full backups outside of the scheduled date. If the job is persistently failing customers may need to initiate an active full manually.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Jul 24, 2025 - 16:28 EDT
Monitoring - OTAVA® engineers are performing data migrations to the new datacenter (DEN2). This may cause some jobs to run full backups outside of the scheduled date.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Jul 22, 2025 - 15:37 EDT
Uptime over the past 90 days. View historical uptime.
AA2 - Ann Arbor, MI Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
AU1 - Austin, TX Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DAL1 - Dallas, TX Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN1 - Denver, CO Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMWare Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA SD-WAN Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN2 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
OTAVA Shared Cloud Operational
90 days ago
100.0 % uptime
Today
OTAVA Private Cloud Operational
90 days ago
100.0 % uptime
Today
OTAVA Cloudstore Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by VMWare Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by Veeam (OCC) Operational
90 days ago
100.0 % uptime
Today
OTAVA Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Backup for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Server Protection Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Endpoint Protection Operational
90 days ago
100.0 % uptime
Today
OTAVA SIEM Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed WAF Operational
90 days ago
100.0 % uptime
Today
OTAVA SD-WAN Operational
90 days ago
100.0 % uptime
Today
OTAVA Enterprise VDI Operational
90 days ago
100.0 % uptime
Today
OTAVA Monitoring Operational
90 days ago
100.0 % uptime
Today
Data Center Networking Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Backbone Operational
90 days ago
100.0 % uptime
Today
IN1 - Indianapolis, IN Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA DaaS Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MD1 - Metro Detroit, MI Under Maintenance
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Under Maintenance
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MM1 - Flint, MI (Mid-Michigan) Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
NV1 - Las Vegas, NV Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
PHX1 - Phoenix, AZ Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS Powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Colocation Services (Power, Cooling) Operational
VA4 - Ashburn, VA Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA Enterprise VDI Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Client Services Operational
90 days ago
99.82 % uptime
Today
OTAVA Support Portal (support.otava.com) Operational
Encore (portal.otava.com) Operational
90 days ago
99.29 % uptime
Today
OTAVA Support Phone System Operational
Spotlight - Operations Control Portal (OCP) Operational
90 days ago
100.0 % uptime
Today
OTAVA Partner Portal (partner.otava.com) Operational
VMware Horizon View (apps.otava.com) Operational
OTAVA Website (otava.com) Operational
OTAVA Managed Endpoint Operational
OTAVA® Encore Portal Operational
90 days ago
100.0 % uptime
Today
OTAVA® Spotlight Portal Operational
90 days ago
100.0 % uptime
Today
VMware White Label Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Indianapolis (IN1) OTAVA® Shared Cloud vCD Maintenance - 10/10/2025 Oct 10, 2025 06:00-10:00 EDT

Start Time: 10/10/2025 - 6:00 AM ET
End Time: 10/10/2025 - 10:00 AM ET

Type: Upgrade

Service Impacting: Medium - Clients will not be able to deploy new VMs or make changes to the Shared Cloud VCD environments.

Description: OTAVA® engineers will be upgrading the vCD environment. During this window, existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 24, 2025 - 10:32 EDT

Austin ( AU ) Network Maintenance - 10/10/25 Oct 10, 2025 21:00 - Oct 11, 2025 00:00 EDT

Austin ( AU ) Network Maintenance - 10/10/25

Start Time: 10/10/25 - 9:00 PM ET

End Time: 10/10/25 - 11:59 PM ET

Type: Core switch configuration changes

Service Impacting: Low - Due to the redundant design, no impact is expected.

Description: OTAVA® network engineers will be performing core switch configuration changes.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 06, 2025 - 10:44 EDT

Las Vegas (NV1) Network Maintenance - 10/10/25 Oct 10, 2025 21:00 - Oct 11, 2025 00:00 EDT

Las Vegas (NV1) Network Maintenance - 10/10/25

Start Time: 10/10/25 - 9:00 PM ET

End Time: 10/10/25 - 11:59 PM ET

Type: Core switch configuration changes

Service Impacting: Low - Due to the redundant design, no impact is expected.

Description: OTAVA® network engineers will be performing core switch configuration changes.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 06, 2025 - 10:42 EDT

Indianapolis (IN1) Network Maintenance - 10/10/25 Oct 10, 2025 21:00 - Oct 11, 2025 00:00 EDT

Indianapolis (IN1) Network Maintenance - 10/10/25

Start Time: 10/10/25 - 9:00 PM ET

End Time: 10/10/25 - 11:59 PM ET

Type: Core switch configuration changes

Service Impacting: Low - Due to the redundant design, no impact is expected.

Description: OTAVA® network engineers will be performing core switch configuration changes.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 06, 2025 - 10:43 EDT

Ann Arbor (AA2) Data Center HVAC Preventative Maintenance - 10/13/25-10/15/25 Oct 13, 2025 08:00 - Oct 15, 2025 17:00 EDT

Start Time: 10/13/25 - 8:00 AM ET

End Time: 10/15/25 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine HVAC maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 29, 2025 - 11:50 EDT

Dallas (DAL1) OTAVA® Shared Cloud vCD Maintenance - 10/14/2025 Oct 14, 2025 06:00-10:00 EDT

Start Time: 10/14/2025 - 6:00 AM ET
End Time: 10/14/2025 - 10:00 AM ET

Type: Upgrade

Service Impacting: Medium - Clients will not be able to deploy new VMs or make changes to the Shared Cloud VCD environments.

Description: OTAVA® engineers will be upgrading the vCD environment. During this window, existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 24, 2025 - 10:30 EDT

Phoenix (PHX1) OTAVA® Shared Cloud vCD Maintenance - 10/15/2025 Oct 15, 2025 06:00-10:00 EDT

Start Time: 10/15/2025 - 6:00 AM ET
End Time: 10/15/2025 - 10:00 AM ET

Type: Upgrade

Service Impacting: Medium - Clients will not be able to deploy new VMs or make changes to the Shared Cloud VCD environments.

Description: OTAVA® engineers will be upgrading the vCD environment. During this window, existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Sep 24, 2025 - 10:31 EDT

Metro Detroit (MD1) Data Center Fire System Preventative Maintenance - 10/15/25-10/16/25 Oct 15, 2025 08:00 - Oct 16, 2025 17:00 EDT

Start Time: 10/15/25 - 8:00 AM ET

End Time: 10/16/25 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine Fire System maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 03, 2025 - 15:50 EDT
Oct 8, 2025
Mid-Michigan (MM1) DRaaS Powered by VMWare - Emergency Upgrade 10/8/25
Completed - The scheduled maintenance has been completed.
Oct 8, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 14:31 EDT
Scheduled - Start Time: 10/8/25 - 2:30 PM EDT

End Time: 10/8/25 - 5:00 PM EDT

Service Impacting: Yes

Description: Following the recent VCD management plane upgrade, we encountered a compatibility issue with VCDA and must now upgrade it to a compatible version.

Estimated Downtime: 2hr

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 8, 14:30 EDT
Austin (AU1) DRaaS Powered by VMWare - Emergency Upgrade 10/8/25
Completed - The scheduled maintenance has been completed.
Oct 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 14:30 EDT
Scheduled - Start Time: 10/8/25 - 2:30 PM EDT

End Time: 10/8/25 - 5:00 PM EDT

Service Impacting: Yes

Description: Following today's VCD management plane upgrade, we encountered a compatibility issue with VCDA and must now upgrade it to a compatible version.

Estimated Downtime: 2hr

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 8, 14:25 EDT
Las Vegas (NV1) DRaaS Powered by VMWare - Emergency Upgrade 10/8/25
Completed - The scheduled maintenance has been completed.
Oct 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 14:30 EDT
Scheduled - Start Time: 10/8/25 - 2:30 PM EDT

End Time: 10/8/25 - 5:00 PM EDT

Service Impacting: Yes

Description: Following the recent VCD management plane upgrade, we encountered a compatibility issue with VCDA and must now upgrade it to a compatible version.

Estimated Downtime: 2hr

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 8, 14:29 EDT
Austin (AU1) OTAVA® Shared Cloud vCD Maintenance - 10/8/2025
Completed - The scheduled maintenance has been completed.
Oct 8, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 EDT
Scheduled - Start Time: 10/8/2025 - 6:00 AM ET
End Time: 10/8/2025 - 10:00 AM ET

Type: Upgrade

Service Impacting: Medium - Clients will not be able to deploy new VMs or make changes to the Shared Cloud vCD environments.

Description: OTAVA® engineers will be upgrading the vCD environment. During this window, existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 24, 10:29 EDT
Oct 7, 2025
Mid-Michigan (MM1) OTAVA® Shared Cloud vCD Maintenance - 10/7/2025
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 EDT
Scheduled - Start Time: 10/7/2025 - 6:00 AM ET
End Time: 10/7/2025 - 10:00 AM ET

Type: Upgrade

Service Impacting: Medium - Clients will not be able to deploy new VMs or make changes to the Shared Cloud vCD environments.

Description: OTAVA® engineers will be upgrading the vCD environment. During this window, existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 26, 09:20 EDT
Oct 6, 2025
Mid-Michigan (MM1) DRaaS Powered by Zerto Service Interruption - 10/6/25
Resolved - This incident has been resolved.
Oct 6, 16:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 12:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 12:19 EDT
Investigating - OTAVA® and Zerto engineers are investigating a possible service interruption with DRaaS Powered by Zerto at the Mid-Michign data center. Updates will be posted as the become available.
Oct 6, 12:01 EDT
Mid-Michigan (MM1) Data Center Electrical Systems Maintenance - 10/06/2025
Completed - The scheduled maintenance has been completed.
Oct 6, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 EDT
Scheduled - Mid-Michigan (MM1) Data Center Electrical Systems Maintenance - 10/06/2025

Start Time: 10/06/25 - 8:00 AM ET

End Time: 10/06/25 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® engineers along with vendors will be conducting routine electrical maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 22, 08:49 EDT
Las Vegas (NV1) OTAVA® Shared Cloud vCD Maintenance - 10/6/2025
Completed - The scheduled maintenance has been completed.
Oct 6, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 EDT
Scheduled - Start Time: 10/6/2025 - 6:00 AM ET
End Time: 10/6/2025 - 10:00 AM ET

Type: Upgrade

Service Impacting: Medium - Clients will not be able to deploy new VMs or make changes to the Shared Cloud vCD environments.

Description: OTAVA® engineers will be upgrading the vCD environment. During this window, existing workloads will not be affected but clients will not be able to deploy new VMs or make changes to the VCD environments.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 24, 10:26 EDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Mid-Michigan (MM1) Data Center HVAC Preventative Maintenance - 10/3/25
Completed - The scheduled maintenance has been completed.
Oct 3, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:30 EDT
Scheduled - Mid-Michigan (MM1) Data Center HVAC Preventative Maintenance - 10/3/25

Start Time: 10/03/25 - 8:00 AM ET

End Time: 10/03/25 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine HVAC maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Oct 3, 08:29 EDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Denver (DEN1 to DEN2) OTAVA® DRaaS Powered by Veeam (OCC) Migration - 9/30/25 - ACTION REQUIRED
Completed - The scheduled maintenance has been completed.
Sep 30, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 10:00 EDT
Scheduled - Start Time: 9/30/25 - 10:00 AM ET

End Time: 9/30/25 - 7:00 PM ET

Type: Migration

Service Impacting: Yes - jobs will be impacted for the duration of the maintenance window.

Description: OTAVA® engineers will be conducting their final migration of the DEN1 to DEN2 Veeam OCC migration.

!!ACTION REQUIRED!!

Please ensure your jobs pointed at OTAVA service provider are disabled or set to not run during this maintenance window.
Please ensure that once the maintenance window is complete that you perform a service provider refresh on your end.

If after the maintenance window and the service provider refresh you are seeing error/issues please reach out either by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 29, 11:08 EDT
Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
Indianapolis (IN1) & Mid Michigan (MM1) OTAVA® ESXI Maintenance for 9/26/2025
Completed - The scheduled maintenance has been completed.
Sep 26, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 09:00 EDT
Scheduled - Start Time: 09/26/2025 - 9:00 AM EDT
End Time: 09/26/2025 - 4:00 PM EDT

Service Impacting: Low

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 15, 08:35 EDT
Sep 25, 2025
Denver (DEN1 to DEN2) OTAVA® DRaaS Powered by Veeam (OCC) Migration - 9/30/25 - ACTION REQUIRED
Completed - The scheduled maintenance has been completed.
Sep 25, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 10:00 EDT
Scheduled - Start Time: 9/30/25 - 10:00 AM ET

End Time: 9/30/25 - 7:00 PM ET

Type: Migration

Service Impacting: Yes - jobs will be impacted for the duration of the maintenance window.

Description: OTAVA® engineers will be conducting their final migration of the DEN1 to DEN2 Veeam OCC migration.

!!ACTION REQUIRED!!

Please ensure your jobs pointed at OTAVA service provider are disabled or set to not run during this maintenance window.
Please ensure that once the maintenance window is complete that you perform a service provider refresh on your end.

If after the maintenance window and the service provider refresh you are seeing error/issues please reach out either by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 11, 15:59 EDT
Indianapolis (IN1) OTAVA® ESXI Maintenance for 9/25/2025
Completed - The scheduled maintenance has been completed.
Sep 25, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 09:00 EDT
Scheduled - Start Time: 09/25/2025 - 9:00 AM EDT
End Time: 09/25/2025 - 5:00 PM EDT

Service Impacting: Low

Description: OTAVA® engineers will be reconfiguring and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be reconfigured one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 25, 08:54 EDT
Indianapolis (IN1) & Mid Michigan (MM1) OTAVA® ESXI Maintenance for 9/25/2025
Completed - The scheduled maintenance has been completed.
Sep 25, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 09:00 EDT
Scheduled - Start Time: 09/25/2025 - 9:00 AM EDT
End Time: 09/25/2025 - 4:00 PM EDT

Service Impacting: Low

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 15, 08:32 EDT
Sep 24, 2025
Indianapolis (IN1) OTAVA® ESXI Maintenance for 9/24/2025
Completed - The scheduled maintenance has been completed.
Sep 24, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:15 EDT
Scheduled - Start Time: 09/24/2025 - 9:15 AM EDT
End Time: 09/24/2025 - 5:00 PM EDT

Service Impacting: Low

Description: OTAVA® engineers will be reconfiguring and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be reconfigured one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 24, 09:06 EDT
Indianapolis (IN1) Data Center Generator Maintenance - 9/24/2025
Completed - The scheduled maintenance has been completed.
Sep 24, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:00 EDT
Scheduled - Indianapolis (IN1) Data Center Generator Maintenance - 9/24/2025

Start Time: 9/24/25 - 8:00 AM ET

End Time: 9/24/25 - 5:00 PM ET

Type: Maintenance Repair

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be replacing batteries on the generator.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 17, 13:43 EDT
Indianapolis (IN1) & Mid Michigan (MM1) OTAVA® ESXI Maintenance for 9/24/2025
Completed - The scheduled maintenance has been completed.
Sep 24, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:00 EDT
Scheduled - Start Time: 09/24/2025 - 9:00 AM EDT
End Time: 09/24/2025 - 4:00 PM EDT

Service Impacting: Low

Description: OTAVA® engineers will be patching and rebooting ESXi Hosts.

Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Sep 15, 08:30 EDT
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