In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 04:00 EDT
Scheduled - DAL1 - OCC, OCB, and VBO Certificate Renewal - 03/09/2026

Start Time: 03/09/2026 - 04:00 AM ET

End Time: 03/09/2026 - 08:00 AM ET

Description: OTAVA® engineers are establishing a maintenance window to renew SSL certificates for DRaaS powered by Veeam (OCC), OTAVA Cloud Backup (OCC), and Backup for Microsoft 365 (VBO).

Service Impacting: Low - No interruption to service is expected. Should your jobs be affected please refresh the service provider and restart them.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 9, 2026 04:00-08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 02:00 EDT
Scheduled - Start Time: 03/09/2026 - 2:00 AM EDT
End Time: 03/09/2026 - 10:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be updating the ESXis and drivers.

Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 9, 2026 02:00-10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 02:00 EDT
Scheduled - Start Time: 03/09/2026 - 2:00 AM EDT
End Time: 03/09/2026 - 10:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the ESXis.

Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Mar 9, 2026 02:00-10:00 EDT
AA2 - Ann Arbor, MI Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
AU1 - Austin, TX Under Maintenance
OTAVA Shared Cloud Under Maintenance
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DAL1 - Dallas, TX Under Maintenance
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Under Maintenance
OTAVA Cloud Backup Under Maintenance
Backup for Microsoft 365 Under Maintenance
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN1 - Denver, CO Under Maintenance
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMWare Operational
DRaaS powered by Veeam (OCC) Under Maintenance
OTAVA Cloud Backup Under Maintenance
Backup for Microsoft 365 Under Maintenance
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA SD-WAN Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
DEN2 - Denver, CO Operational
90 days ago
100.0 % uptime
Today
OTAVA Shared Cloud Operational
90 days ago
100.0 % uptime
Today
OTAVA Private Cloud Operational
90 days ago
100.0 % uptime
Today
OTAVA Cloudstore Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by Zerto Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by VMWare Operational
90 days ago
100.0 % uptime
Today
DRaaS powered by Veeam (OCC) Operational
90 days ago
100.0 % uptime
Today
OTAVA Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Backup for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Server Protection Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Endpoint Protection Operational
90 days ago
100.0 % uptime
Today
OTAVA SIEM Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed Vulnerability Scanning Operational
90 days ago
100.0 % uptime
Today
OTAVA Managed WAF Operational
90 days ago
100.0 % uptime
Today
OTAVA SD-WAN Operational
90 days ago
100.0 % uptime
Today
OTAVA Enterprise VDI Operational
90 days ago
100.0 % uptime
Today
OTAVA Monitoring Operational
90 days ago
100.0 % uptime
Today
Data Center Networking Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Backbone Operational
90 days ago
100.0 % uptime
Today
IN1 - Indianapolis, IN Under Maintenance
OTAVA Shared Cloud Under Maintenance
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA DaaS Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MD1 - Metro Detroit, MI Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
Backup for Microsoft 365 Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
MM1 - Flint, MI (Mid-Michigan) Under Maintenance
OTAVA Shared Cloud Under Maintenance
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
DPaaS powered by Actifio Operational
OT Backup - Avamar Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
NV1 - Las Vegas, NV Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
DRaaS powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
DPaaS powered by Actifio Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Enterprise VDI Operational
OTAVA Monitoring Operational
Colocation Services (Power, Cooling) Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
PHX1 - Phoenix, AZ Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by VMware Operational
DRaaS Powered by Veeam (OCC) Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Colocation Services (Power, Cooling) Operational
VA4 - Ashburn, VA Operational
OTAVA Shared Cloud Operational
OTAVA Private Cloud Operational
OTAVA Cloudstore Operational
DRaaS powered by Zerto Operational
DRaaS powered by VMware Operational
OTAVA Cloud Backup Operational
Backup for Microsoft 365 Operational
OTAVA Managed Server Protection Operational
OTAVA Managed Endpoint Protection Operational
OTAVA Enterprise VDI Operational
OTAVA SIEM Operational
OTAVA Managed Vulnerability Scanning Operational
OTAVA Managed WAF Operational
OTAVA Monitoring Operational
Data Center Networking Infrastructure Operational
Internet Backbone Operational
Client Services Operational
90 days ago
100.0 % uptime
Today
OTAVA Support Portal (support.otava.com) Operational
Encore (portal.otava.com) Operational
90 days ago
100.0 % uptime
Today
OTAVA Support Phone System Operational
Spotlight - Operations Control Portal (OCP) Operational
90 days ago
100.0 % uptime
Today
OTAVA Partner Portal (partner.otava.com) Operational
VMware Horizon View (apps.otava.com) Operational
OTAVA Website (otava.com) Operational
OTAVA Managed Endpoint Operational
OTAVA® Encore Portal Operational
90 days ago
100.0 % uptime
Today
OTAVA® Spotlight Portal Operational
90 days ago
100.0 % uptime
Today
VMware White Label Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Metro Detroit (MD1) Data Center Annual UPS Preventative Maintenance - 3/9/26 Mar 9, 2026 08:00-17:00 EDT

Start Time: 3/9/26 - 8:00 AM ET
End Time: 3/9/26 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® vendors will be conducting routine preventative maintenance on the UPS system.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MD1 - Metro Detroit, MI - Building Systems

Posted on Feb 26, 2026 - 08:03 EST

Denver (DEN2) OTAVA® infrastructure NSX-T Upgrade - 03/10/2026 Mar 10, 2026 06:00-10:00 EDT

Denver (DEN2) OTAVA® infrastructure NSX-T Upgrade - 03/10/2026

Start Time: 03/10/2026 - 06:00 AM ET

End Time: 03/10/2026 - 10:00 AM ET

Type: Upgrade

Description: OTAVA engineers are establishing a maintenance window to upgrade NSX-T.

Service Impacting: Low - NSX-T services changes will not be available during upgrade. No production workloads will be affected.

If during this time you need assistance, please contact support. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 06, 2026 - 15:19 EST

DAL1 - OTAVA® Shared Cloud Certificate Replacement - 03/10/2026 Mar 10, 2026 06:00-08:00 EDT

DAL1 - OTAVA® Shared Cloud Certificate Replacement - 03/10/2026

Start Time: 03/10/2026 - 06:00 AM ET

End Time: 03/10/2026 - 08:00 AM ET

Description: OTAVA® engineers are establishing a maintenance window to replace expiring SSL certificates.

Service Impacting: Yes - Management of your VMs via vCD UI may be temporarily unavailable for a few minutes at a time while SSL certificates are replaced on the individual components. Running VMs will not be affected.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 25, 2026 - 13:43 EST

DAL1 - OTAVA® DRaaS powered by VMware SSL Certificate Replacement - 03/10/2026 Mar 10, 2026 06:00-08:00 EDT

DAL1 - OTAVA® DRaaS powered by VMware SSL Certificate Replacement - 03/10/2026

Start Time: 03/10/2026 - 06:00 AM ET

End Time: 03/10/2026 - 08:00 AM ET

Description: OTAVA Engineers will be replacing the SSL certificate on DRaaS-by-VMWare. During the maintenance, DRaaS replication will briefly be paused between other OTAVA Cloud sites while the new certificates are applied.

Service Impacting: Yes - Replication between OTAVA® Cloud sites will be unavailable for a few minutes while the certificate is replaced.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 25, 2026 - 13:42 EST

Ashburn (AB) OTAVA Cloud NSX Maintenance - 03/10/2026 Mar 10, 2026 10:00-14:00 EDT

Ashburn (AB) OTAVA Cloud NSX Maintenance - 03/10/2026

Start Time: 03/10/2026 - 10:00 AM ET
End Time: 03/10/2026 - 2:00 PM ET

Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted

Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 19, 2026 - 12:14 EST

Las Vegas (LV) OTAVA Cloud NSX Maintenance - 03/11/2026 Mar 11, 2026 10:00-14:00 EDT

Las Vegas (LV) OTAVA Cloud NSX Maintenance - 03/11/2026

Start Time: 03/11/2026 - 10:00 AM ET
End Time: 03/11/2026 - 2:00 PM ET

Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted

Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Feb 19, 2026 - 12:15 EST

Indianapolis (IN1) & Mid Michigan (MM) OTAVA® ESXi & drivers Update - 03/12/2026 Mar 12, 2026 02:00-10:00 EDT

Start Time: 03/12/2026 - 2:00 AM EDT
End Time: 03/12/2026 - 10:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be updating the ESXis & drivers.

Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 05, 2026 - 04:52 EST

Denver (DEN2) OTAVA® VMs Patching in Denver vCenter - 03/13/2026 Mar 13, 2026 03:00-09:00 EDT

Start Time: 03/13/2026 at 03:00 AM ET.
End Time: 03/13/2026 at 09:00 AM ET.

Type: Infrastructure Patching

Service Impacting: Yes, interruptions to the CW Automate might be expected.

Description: OTAVA® engineers are establishing a maintenance window to perform VMs patching in Denver DEN2 vCenter.
These patches are required in order to continue to provide a secure and compliant environment.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 10:33 EST

OTMonitor Collectors Server Patching - 03/16/2026 Mar 16, 2026 03:00-11:00 EDT

OTAVA® engineers will be performing server patching on collectors for OTMonitor, for compliance and security reasons.

Start Time : 03/16/2026 at 03:00 AM ET.
End Time : 03/16/2026 at 11:00 AM ET.

Service Impacting: Yes - OTMonitor might not collect monitoring data for up to 1 hour as the system upgrades and reboots.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 12:36 EST

Ann Arbor (AA2) Data Center Semi-Annual Fire Systems Preventative Maintenance - 3/16/26 Mar 16, 2026 08:00-17:00 EDT

Start Time: 3/16/26 - 8:00 AM ET

End Time: 3/16/26 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine Fire System maintenance.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 05, 2026 - 11:02 EST

Phoenix (PHX1) OTAVA® Cloud Backup and DRaaS powered by VEEAM Infrastructure Patching - 03/17/2026 Mar 17, 2026 03:00-15:00 EDT

Start Time: 03/17/2026 at 03:00 AM ET.
End Time: 03/17/2026 at 03:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB), DRaaS powered by VEEAM (OCC) and Backup for Microsoft 365 Infrastructure Patching.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 11:05 EST

Denver (DEN2) OTAVA® Cloud Backup, DRaaS powered by VEEAM and Server Provider Console Infrastructure Patching - 03/17/2026 Mar 17, 2026 03:00-15:00 EDT

Start Time: 03/17/2026 at 03:00 AM ET.
End Time: 03/17/2026 at 03:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup, DRaaS powered by VEEAM and Server Provider Console infrastructure.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 10:44 EST

WSUS Server Maintenance - 03/17/2026 Mar 17, 2026 03:00-10:00 EDT

Start Time: 03/17/2026 - 03:00AM EDT
End Time: 03/17/2026 - 10:00AM EDT

Type: SQL Database Server Maintenance

Service Impacting: Yes

Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.

Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 12:42 EST

Dallas (DAL1) OTAVA® Cloud Backup and DRaaS powered by VEEAM Infrastructure Patching - 3/18/2026 Mar 18, 2026 03:00-15:00 EDT

Start Time: 3/18/2026 at 03:00 AM ET.
End Time: 3/18/2026 at 03:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB) and DRaaS powered by VEEAM (OCC) infrastructure.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 11:35 EST

OTAVA® DRaaS powered by Veeam and Service Provider Console Infrastructure Patching - 03/19/2026 Mar 19, 2026 03:00-15:00 EDT

Start Time: 03/19/2026 at 03:00 AM ET.
End Time: 03/19/2026 at 03:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® DRaaS powered by Veeam (OCC) & Backup for Microsoft 365 & Service Provider Console (VSPC) infrastructure.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 11:55 EST

OTAVA® Cloud Backup Infrastructure Patching - 03/24/2026 Mar 24, 2026 03:00-15:00 EDT

Start Time: 03/24/2026 at 03:00 AM ET.
End Time: 03/24/2026 at 03:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Posted on Mar 03, 2026 - 12:23 EST
Mar 9, 2026

Unresolved incidents: DAL1 - OCC, OCB, and VBO Certificate Renewal - 03/09/2026, Indianapolis (IN1) & Mid Michigan (MM) OTAVA® ESXi & Drivers Update - 03/09/2026, Austin (AU) OTAVA® ESXi Upgrade - 03/09/2026.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Completed - The scheduled maintenance has been completed.
Mar 6, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 10:00 EST
Scheduled - Austin (AU) OTAVA Cloud NSX Maintenance - 03/06/2026

Start Time: 03/06/2026 - 10:00 AM ET
End Time: 03/06/2026 - 2:00 PM ET

Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted

Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 19, 12:13 EST
Completed - The scheduled maintenance has been completed.
Mar 6, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 02:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 5, 04:31 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 5, 04:27 EST
Scheduled - Start Time: 03/06/2026 - 2:00 AM EDT
End Time: 03/06/2026 - 10:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be updating the ESXis & drivers.

Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 27, 16:55 EST
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 11:00 EST
Scheduled - Start Time: 3/3/26 - 11:00 AM EDT

End Time: 3/3/26 - 1:00 PM EDT

Service Impacting: No

Description: OTAVA® engineers will be performing OS updates to the Tier3 storage array.

Estimated Downtime: None. All storage paths are redundant and will failover to other paths.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 27, 14:40 EST
Completed - The scheduled maintenance has been completed.
Mar 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:00 EST
Scheduled - PHX1 - OTAVA® DRaaS powered by VMware SSL Certificate Replacement - 03/03/2026

Start Time: 03/03/2026 - 06:00 AM ET

End Time: 03/03/2026 - 08:00 AM ET

Description: OTAVA Engineers will be replacing the SSL certificate on DRaaS-by-VMWare. During the maintenance, DRaaS replication will briefly be paused between other OTAVA Cloud sites while the new certificates are applied.

Service Impacting: Yes - Replication between OTAVA® Cloud sites will be unavailable for a few minutes while the certificate is replaced.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 25, 13:36 EST
Completed - The scheduled maintenance has been completed.
Mar 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:00 EST
Scheduled - PHX1 - OTAVA® Shared Cloud Certificate Replacement - 03/03/2026

Start Time: 03/03/2026 - 06:00 AM ET

End Time: 03/03/2026 - 08:00 AM ET

Description: OTAVA® engineers are establishing a maintenance window to replace expiring SSL certificates.

Service Impacting: Yes - Management of your VMs via vCD UI may be temporarily unavailable for a few minutes at a time while SSL certificates are replaced on the individual components. Running VMs will not be affected.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 25, 13:37 EST
Mar 2, 2026
Completed - The scheduled maintenance has been completed.
Mar 2, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 10:00 EST
Scheduled - Michigan ( MM) OTAVA Cloud NSX Maintenance - 03/02/2026

Start Time: 03/2/2026 - 10:00 AM ET
End Time: 03/02/2026 - 2:00 PM ET

Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted

Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 19, 12:08 EST
Completed - The scheduled maintenance has been completed.
Mar 2, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 04:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 25, 13:40 EST
Scheduled - PHX1 - OCC, OCB, and VBO Certificate Renewal - 03/02/2026

Start Time: 03/02/2026 - 04:00 AM ET

End Time: 03/02/2026 - 08:00 AM ET

Description: OTAVA® engineers are establishing a maintenance window to renew SSL certificates for DRaaS powered by Veeam (OCC), OTAVA Cloud Backup (OCC), and Backup for Microsoft 365 (VBO).

Service Impacting: Low - No interruption to service is expected. Should your jobs be affected please refresh the service provider and restart them.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 25, 13:34 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Completed - The scheduled maintenance has been completed.
Feb 27, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 08:00 EST
Update - Due to Vendor scheduling conflicts, this will be moved to Friday, February 27th.
Feb 23, 17:01 EST
Scheduled - Indianapolis (IN1) Fire System Preventative Maintenance - 2/27/26

Start Time: 2/27/26 - 8:00 AM ET

End Time: 2/27/26 - 5:00 PM ET

Type: Routine

Service Impacting: No - Due to the redundant nature of the design, no impact is expected.

Description: OTAVA® vendors will be conducting routine preventative maintenance on the IN1 fire systems.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 13, 13:33 EST
Completed - The scheduled maintenance has been completed.
Feb 27, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 10:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 12:09 EST
Scheduled - Phoenix OTAVA Cloud NSX Maintenance - 02/27/2026

Start Time: 02/27/2026 - 10:00 AM ET
End Time: 02/27/2026 - 2:00 PM ET

Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted

Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 19, 12:06 EST
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 04:00 EST
Scheduled - Start Time: 02/26/2026 - 4:00 AM EDT
End Time: 02/26/2026 - 8:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the vCenter and ESXis.

Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible during the maintenance window, all virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 19, 06:30 EST
Feb 25, 2026
Completed - The scheduled maintenance has been completed.
Feb 25, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:00 EST
Scheduled - Start Time: 2/25/2026 at 02:00 AM ET.
End Time: 2/25/2026 at 02:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® DRaaS powered by Veeam (OCC) & Backup for Microsoft 365 & Service Provider Console (VSPC) infrastructure.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 3, 07:01 EST
Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 13:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 12:25 EST
Scheduled - Start Time: 2/24/26 - 1:00 PM ET
End Time: 2/24/26 - 2:00 PM ET
Type: Emergency
Service Impacting: Yes - Managed Endpoint (Automate) will be unavailable during this period
Description: OTAVA® engineers will be performing a reboot to restore MFA functionality.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3

Feb 24, 12:25 EST
Completed - The scheduled maintenance has been completed.
Feb 24, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 02:00 EST
Scheduled - Start Time: 2/24/2026 at 02:00 AM ET.
End Time: 2/24/2026 at 02:00 PM ET.

Type: Infrastructure Patching

Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.

Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure.
These patches are required in order to continue to provide a secure and compliant environment.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.

Estimated Downtime: Intermittently throughout the maintenance window.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 3, 07:11 EST
Completed - The scheduled maintenance has been completed.
Feb 24, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 02:01 EST
Scheduled - Start Time: 02/24/2026 - 2:00 AM EDT
End Time: 02/24/2026 - 10:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the ESXis.

Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 17, 09:02 EST
Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 02:00 EST
Scheduled - Start Time: 02/23/2026 - 2:00 AM EDT
End Time: 02/23/2026 - 10:00 AM EDT

Service Impacting: Low

Description: OTAVA® engineers will be upgrading the ESXis.

Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.

If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Feb 17, 09:00 EST