All Systems Operational
AA2 - Ann Arbor, MI
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
AU1 - Austin, TX
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DAL1 - Dallas, TX
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DEN1 - Denver, CO
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMWare
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA SD-WAN
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DEN2 - Denver, CO
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMWare
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA SD-WAN
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
IN1 - Indianapolis, IN
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA DaaS
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MD1 - Metro Detroit, MI
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MM1 - Flint, MI (Mid-Michigan)
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
NV1 - Las Vegas, NV
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
PHX1 - Phoenix, AZ
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS Powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Colocation Services (Power, Cooling)
Operational
VA4 - Ashburn, VA
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA Enterprise VDI
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Client Services
Operational
OTAVA Support Portal (support.otava.com)
Operational
OTPortal (portal.otava.com)
Operational
OTAVA Support Phone System
Operational
Operations Control Portal (OCP)
Operational
OTAVA Partner Portal (partner.otava.com)
Operational
VMware Horizon View (apps.otava.com)
Operational
OTAVA Website (otava.com)
Operational
OTAVA Managed Endpoint
Operational
OTAVA® Encore Portal
Operational
OTAVA® Spotlight Portal
Operational
VMware White Label
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Mid Michigan (MM) Data Center UPS Battery Inspection Maintenance Notice - 4/28/2025 Apr 28, 2025 08:00-16:00 EDT
Mid Michigan (MM) Data Center UPS Battery Inspection Maintenance Notice - 4/28/2025
Start Time: 4/28/25 - 8:00 AM ET
End Time: 4/28/25 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® engineers, working with vendor engineers, are scheduling a maintenance window to perform maintenance on the UPS Battery system.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Posted on Apr 22, 2025 - 11:21 EDT
Start Time: 4/28/25 - 8:00 AM ET
End Time: 4/28/25 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® engineers, working with vendor engineers, are scheduling a maintenance window to perform maintenance on the UPS Battery system.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
MM1 - Genesee County, MI - Data Center Facilities
Posted on Apr 22, 2025 - 11:21 EDT
vCenter and ESXi Host patching for DEN2- COREVC1 to 8.0 U3e Apr 29, 2025 06:00-14:00 EDT
Start Time: 04/29/2025- 6:00 AM EDT
End Time: 04/29/2025 - 2:00 PM EDT
Service Impacting: Low
vCenter Impacted: DEN2- COREVC1
Description: OTAVA® engineers will be patching and rebooting ESXi Hosts and vCenter server.
Estimated Downtime: The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.
While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 22, 2025 - 10:23 EDT
End Time: 04/29/2025 - 2:00 PM EDT
Service Impacting: Low
vCenter Impacted: DEN2- COREVC1
Description: OTAVA® engineers will be patching and rebooting ESXi Hosts and vCenter server.
Estimated Downtime: The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.
While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 22, 2025 - 10:23 EDT
OTAVA® Encore Portal maintenance - 04/29/2025 Apr 29, 2025 09:00-11:00 EDT
OTAVA® Encore Portal.
Start Time: 04/29/2025 at 9:00am ET
End Time: 04/29/2025 at 11:00am ET
Type: Scheduled Maintenance.
Service Impacting: Yes, Intermittent throughout the maintenance window.
Description: OTAVA® Platform Development Team is establishing a maintenance window to perform application updates on our OTAVA® Encore Portal.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 25, 2025 - 11:16 EDT
Start Time: 04/29/2025 at 9:00am ET
End Time: 04/29/2025 at 11:00am ET
Type: Scheduled Maintenance.
Service Impacting: Yes, Intermittent throughout the maintenance window.
Description: OTAVA® Platform Development Team is establishing a maintenance window to perform application updates on our OTAVA® Encore Portal.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 25, 2025 - 11:16 EDT
Indianapolis (IN1) OTAVA Shared Cloud NSX Maintenance - 4/30/25 Apr 30, 2025 23:00 - May 1, 2025 00:00 EDT
Start Time: 4/30/25 - 11:00 PM ET
End Time: 4/30/25 - 11:59 PM ET
Service Impacting: Yes - Periods of network interruption throughout the maintenance window.
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 23, 2025 - 15:56 EDT
End Time: 4/30/25 - 11:59 PM ET
Service Impacting: Yes - Periods of network interruption throughout the maintenance window.
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 23, 2025 - 15:56 EDT
Indianapolis (IN1) Data Center Semi Annual HVAC Preventative Maintenance - 5/5/25 - 5/7/25 May 5, 2025 08:00 - May 7, 2025 17:00 EDT
Start Time: 5/5/25 - 8:00 AM ET
End Time: 5/7/25 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® vendors will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 22, 2025 - 09:01 EDT
End Time: 5/7/25 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® vendors will be conducting routine HVAC maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 22, 2025 - 09:01 EDT
Indianapolis (IN1) Quarterly Fire System Preventative Maintenance - 5/6/25 May 6, 2025 08:00-17:00 EDT
Start Time: 5/6/25 - 8:00 AM ET
End Time: 5/6/25 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected
Description: OTAVA® vendors will be conducting routine preventative maintenance on the IN1 fire systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 24, 2025 - 13:36 EDT
End Time: 5/6/25 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected
Description: OTAVA® vendors will be conducting routine preventative maintenance on the IN1 fire systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 24, 2025 - 13:36 EDT
Phoenix (PHX1) Shared Cloud vCD Maintenance - 5/6/25 May 6, 2025 08:00-14:00 EDT
Start Time: 5/6/25 - 8:00 AM ET
End Time: 5/6/25 - 2:00 PM ET
Type: Upgrade
Service Impacting: Low - No impact expected.
Description: OTAVA® engineers will be performing upgrades in the Shared Cloud vCD environment.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 16, 2025 - 12:16 EDT
End Time: 5/6/25 - 2:00 PM ET
Type: Upgrade
Service Impacting: Low - No impact expected.
Description: OTAVA® engineers will be performing upgrades in the Shared Cloud vCD environment.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 16, 2025 - 12:16 EDT
Dallas (DAL1) Shared Cloud vCD Maintenance - 5/8/25 May 8, 2025 08:00-14:00 EDT
Start Time: 5/8/25 - 8:00 AM ET
End Time: 5/8/25 - 2:00 PM ET
Type: Upgrade
Service Impacting: Low - No impact expected.
Description: OTAVA® engineers will be performing upgrades in the Shared Cloud vCD environment.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 16, 2025 - 12:20 EDT
End Time: 5/8/25 - 2:00 PM ET
Type: Upgrade
Service Impacting: Low - No impact expected.
Description: OTAVA® engineers will be performing upgrades in the Shared Cloud vCD environment.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 16, 2025 - 12:20 EDT
Austin (AU1) Infrastructure Firewall Maintenance - 5/8/25 May 8, 2025 22:00 - May 9, 2025 04:00 EDT
Start Time: 5/8/25 - 10:00 PM ET
End Time: 5/9/25 - 4:00 AM ET
Type: Firewall Migration
Service Impacting: Low - There will be some outages for OTAVA® Infrastructure VPN traffic between Data Centers and Austin until connectivity is completely migrated.
Description: OTAVA network engineers are establishing a maintenance window to migrate our infrastructure management firewalls to a newer platform. This will result in momentary interruptions to certain management routines and systems, but no interruption to customer production traffic is expected.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 22, 2025 - 14:48 EDT
End Time: 5/9/25 - 4:00 AM ET
Type: Firewall Migration
Service Impacting: Low - There will be some outages for OTAVA® Infrastructure VPN traffic between Data Centers and Austin until connectivity is completely migrated.
Description: OTAVA network engineers are establishing a maintenance window to migrate our infrastructure management firewalls to a newer platform. This will result in momentary interruptions to certain management routines and systems, but no interruption to customer production traffic is expected.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Apr 22, 2025 - 14:48 EDT