Update - We are continuing to investigate this issue.
Nov 04, 2024 - 18:01 EST
Nov 04, 2024 - 18:01 EST
Update - If you are experiencing issues with restoring items from Veeam Backup for Microsoft 365 please ensure you are on version 8.0.3.1073. If you are on an older version pleae update to 8.0.3.1073. If you are on a more recent version downgrade or wait till we have applied the build 8.0.4.29 which is scheduled.
Nov 04, 2024 - 18:00 EST
Nov 04, 2024 - 18:00 EST
Investigating - Clients may be experiencing issues with self-restore functionality. Backups are not affected at this time. OTAVA® and vendor engineers are actively working to find a solution. Please contact OTAVA support for any restore requests.
Oct 24, 2024 - 09:56 EDT
Oct 24, 2024 - 09:56 EDT
AU1 - Austin, TX
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
NV1 - Las Vegas, NV
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
IN1 - Indianapolis, IN
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA DaaS
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MM1 - Flint, MI (Mid-Michigan)
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MD1 - Metro Detroit, MI
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
AA2 - Ann Arbor, MI
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
VA4 - Ashburn, VA
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA Enterprise VDI
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MA3 - Manchester, UK
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DEN1 - Denver, CO
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMWare
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA SD-WAN
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DAL1 - Dallas, TX
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
PHX1 - Phoenix, AZ
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS Powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Colocation Services (Power, Cooling)
Operational
Client Services
Operational
OTAVA Support Portal (support.otava.com)
Operational
OTPortal (portal.otava.com)
Operational
OTAVA Support Phone System
Operational
Operations Control Portal (OCP)
Operational
OTAVA Partner Portal (partner.otava.com)
Operational
VMware Horizon View (apps.otava.com)
Operational
OTAVA Website (otava.com)
Operational
OTAVA Managed Endpoint
Operational
OTAVA® Encore Portal
Operational
OTAVA® Spotlight Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
OCC and OCB Infrastructure Patching - Dallas November 2024 (11/21/2024)
Nov 21, 2024 02:00-14:00 EST
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect (OCC) and Otava® Cloud Backup (OCB) infrastructure at our following data center location: DAL1-Dallas.
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/21/2024 at 02:00 AM ET.
End Time: 11/21/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:10 EDT
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/21/2024 at 02:00 AM ET.
End Time: 11/21/2024 at 02:00 PM ET.
Service Impacting: Yes
OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:10 EDT
MM-VCSA Gen3 vCenter Patching to 7.0 U3t for 10/21/2024
Nov 21, 2024 02:00-07:00 EST
Start Time: 10/21/2024 - 2:00 AM EDT
End Time: 10/21/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-VCSA Gen3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 14, 2024 - 03:49 EST
End Time: 10/21/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-VCSA Gen3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 14, 2024 - 03:49 EST
MM-CORE & MM-G2 vCenter Patching to 7.0 U3t for 10/21/2024
Nov 21, 2024 03:00-08:00 EST
Start Time: 10/21/2024 - 3:00 AM EDT
End Time: 10/21/2024 - 8:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-CORE & MM-G2
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 14, 2024 - 03:55 EST
End Time: 10/21/2024 - 8:00 AM EDT
Service Impacting: Low
vCenter Impacted: MM-CORE & MM-G2
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 14, 2024 - 03:55 EST
IN1-VCSA vCenter Patching to 7.0 U3t for 11/22/2024
Nov 22, 2024 02:00-07:00 EST
Start Time: 11/22/2024 - 2:00 AM EDT
End Time: 11/22/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1-VCSA
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 14, 2024 - 04:05 EST
End Time: 11/22/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1-VCSA
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 14, 2024 - 04:05 EST
IN1-CORE & IN1-vCenter-app-01 vCenters Patching to 7.0 U3t for 11/25/2024
Nov 25, 2024 01:00-06:00 EST
Start Time: 11/25/2024 - 1:00 AM EDT
End Time: 11/25/2024 - 6:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1-CORE & IN1-vCenter-app-01
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 06:37 EST
End Time: 11/25/2024 - 6:00 AM EDT
Service Impacting: Low
vCenter Impacted: IN1-CORE & IN1-vCenter-app-01
Description: OTAVA® engineers will be patching and rebooting vCenter(s).
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 06:37 EST
LV-PUBVC3 vCenter Patching to 7.0 U3t for 11/25/2024
Nov 25, 2024 02:00-07:00 EST
Start Time: 11/25/2024 - 2:00 AM EDT
End Time: 11/25/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: LV-PUBVC3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 06:29 EST
End Time: 11/25/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: LV-PUBVC3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 06:29 EST
LV-VCSA Gen3 vCenter Patching to 7.0 U3t for 11/25/2024
Nov 25, 2024 02:00-07:00 EST
Start Time: 11/25/2024 - 2:00 AM EDT
End Time: 11/25/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: LV-VCSA Gen3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 06:33 EST
End Time: 11/25/2024 - 7:00 AM EDT
Service Impacting: Low
vCenter Impacted: LV-VCSA Gen3
Description: OTAVA® engineers will be patching and rebooting vCenter.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 06:33 EST
Mid-Michigan (MM1) Data Center Electrical Systems Thermal Scans - 11/25/24
Nov 25, 2024 08:00-17:00 EST
Start Time: 11/25/24 - 08:00 AM ET
End Time: 11/25/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® will be conducting routine Thermal Scans of data center electrical systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 13, 2024 - 14:58 EST
End Time: 11/25/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® will be conducting routine Thermal Scans of data center electrical systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 13, 2024 - 14:58 EST
Otava® Cloud Connect & Service Provider Console (VSPC) Infrastructure Patching - November 2024 (11/26/2024)
Nov 26, 2024 02:00-14:00 EST
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Connect infrastructure at our following data center locations :
AU1-Austin
NV1-Las Vegas
IN1-Indianapolis
MM1-Flint
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/26/2024 at 02:00 AM ET.
End Time: 11/26/2024 at 02:00 PM ET.
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:12 EDT
AU1-Austin
NV1-Las Vegas
IN1-Indianapolis
MM1-Flint
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/26/2024 at 02:00 AM ET.
End Time: 11/26/2024 at 02:00 PM ET.
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:12 EDT
Otava® Cloud Backup Infrastructure Patching - November 2024 (11/27/2024)
Nov 27, 2024 02:00-14:00 EST
Otava® engineers are establishing a maintenance window to perform patching on our Otava® Cloud Backup infrastructure at our following data center locations :
AU1-Austin
NV1-Las Vegas
MA3 - Manchester
IN1-Indianapolis
MM1-Flint
VA4 - Ashburn
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/27/2024 at 02:00 AM ET.
End Time: 11/27/2024 at 02:00 PM ET.
Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:14 EDT
AU1-Austin
NV1-Las Vegas
MA3 - Manchester
IN1-Indianapolis
MM1-Flint
VA4 - Ashburn
These patches are required in order to continue to provide a secure and compliant environment.
Start Time: 11/27/2024 at 02:00 AM ET.
End Time: 11/27/2024 at 02:00 PM ET.
Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:14 EDT
Metro Detroit (MD1) Data Center Electrical Systems Thermal Scans - 11/27/24
Nov 27, 2024 08:00-17:00 EST
Start Time: 11/27/24 - 08:00 AM ET
End Time: 11/27/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® will be conducting routine Thermal Scans of data center electrical systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
OTAVA®
Posted on Nov 13, 2024 - 15:45 EST
End Time: 11/27/24 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® will be conducting routine Thermal Scans of data center electrical systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
OTAVA®
Posted on Nov 13, 2024 - 15:45 EST
Austin (AU1) and Las Vegas (NV1) Nightly Firewall Maintenance - 12/2/24 to 12/6/24
Dec 2, 2024 02:00-05:00 EST
Start Time: 12/2/24 - 2:00 AM ET
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:33 EST
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:33 EST
Austin (AU1) and Las Vegas (NV1) Nightly Firewall Maintenance - 12/2/24 to 12/6/24
Dec 3, 2024 02:00-05:00 EST
Start Time: 12/2/24 - 2:00 AM ET
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:34 EST
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:34 EST
Austin (AU1) and Las Vegas (NV1) Nightly Firewall Maintenance - 12/2/24 to 12/6/24
Dec 4, 2024 02:00-05:00 EST
Start Time: 12/2/24 - 2:00 AM ET
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:34 EST
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:34 EST
Austin (AU1) and Las Vegas (NV1) Nightly Firewall Maintenance - 12/2/24 to 12/6/24
Dec 5, 2024 02:00-05:00 EST
Start Time: 12/2/24 - 2:00 AM ET
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:35 EST
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:35 EST
WSUS Server Maintenance - November 2024 (12/05/2024)
Dec 5, 2024 02:00-09:00 EST
Start Time: 12/05/2024 - 02:00am EDT
End Time: 12/05/2024 - 09:00am EDT
Type: SQL Database Server Maintenance
Service Impacting: Yes
Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.
Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:31 EDT
End Time: 12/05/2024 - 09:00am EDT
Type: SQL Database Server Maintenance
Service Impacting: Yes
Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.
Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Oct 31, 2024 - 07:31 EDT
Austin (AU1) and Las Vegas (NV1) Nightly Firewall Maintenance - 12/2/24 to 12/6/24
Dec 6, 2024 02:00-05:00 EST
Start Time: 12/2/24 - 2:00 AM ET
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:36 EST
End Time: 12/6/24 - 5:00 AM ET
Type: Lifecycle Management
Service Impacting: Yes - This operation will result in a short outage for Internet connectivity, estimated to be about a minute in length.
Description: OTAVA® network engineers are establishing a rolling maintenance window to migrate our Internet traffic from a set of border firewalls that are to be decommissioned.
To ensure a smooth transition, we will migrate each customer individually. Our maintenance window will run from 02:00 ET to 05:00 ET each morning, starting on December 2nd and concluding on December 6th. If you have specific time preferences for your traffic migration, please reach out to our support team to make arrangements.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:36 EST
Austin (AU1) Nightly Network Maintenance - 12/9/24 to 12/12/24
Dec 9, 2024 21:00 - Dec 10, 2024 03:00 EST
Start Time: 12/9/24 - 9:00 PM ET
End Time: 12/12/24 - 3:00 AM ET
Type: Configuration Changes
Service Impacting: Low - Due to the redundant nature of the network, no service interruptions are expected to occur. However, path changes and short interruptions (
Description: OTAVA® network engineers are establishing a rolling maintenance window to perform some configuration enhancements on our Internet routers.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:39 EST
End Time: 12/12/24 - 3:00 AM ET
Type: Configuration Changes
Service Impacting: Low - Due to the redundant nature of the network, no service interruptions are expected to occur. However, path changes and short interruptions (
Description: OTAVA® network engineers are establishing a rolling maintenance window to perform some configuration enhancements on our Internet routers.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:39 EST
Austin (AU1) Nightly Network Maintenance - 12/9/24 to 12/12/24
Dec 10, 2024 21:00 - Dec 11, 2024 03:00 EST
Start Time: 12/9/24 - 9:00 PM ET
End Time: 12/12/24 - 3:00 AM ET
Type: Configuration Changes
Service Impacting: Low - Due to the redundant nature of the network, no service interruptions are expected to occur. However, path changes and short interruptions (
Description: OTAVA® network engineers are establishing a rolling maintenance window to perform some configuration enhancements on our Internet routers.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:39 EST
End Time: 12/12/24 - 3:00 AM ET
Type: Configuration Changes
Service Impacting: Low - Due to the redundant nature of the network, no service interruptions are expected to occur. However, path changes and short interruptions (
Description: OTAVA® network engineers are establishing a rolling maintenance window to perform some configuration enhancements on our Internet routers.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:39 EST
Austin (AU1) Nightly Network Maintenance - 12/9/24 to 12/12/24
Dec 11, 2024 21:00 - Dec 12, 2024 03:00 EST
Start Time: 12/9/24 - 9:00 PM ET
End Time: 12/12/24 - 3:00 AM ET
Type: Configuration Changes
Service Impacting: Low - Due to the redundant nature of the network, no service interruptions are expected to occur. However, path changes and short interruptions (
Description: OTAVA® network engineers are establishing a rolling maintenance window to perform some configuration enhancements on our Internet routers.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:40 EST
End Time: 12/12/24 - 3:00 AM ET
Type: Configuration Changes
Service Impacting: Low - Due to the redundant nature of the network, no service interruptions are expected to occur. However, path changes and short interruptions (
Description: OTAVA® network engineers are establishing a rolling maintenance window to perform some configuration enhancements on our Internet routers.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Posted on Nov 15, 2024 - 16:40 EST