Description: OTAVA® engineers are establishing a maintenance window to renew SSL certificates for DRaaS powered by Veeam (OCC), OTAVA Cloud Backup (OCC), and Backup for Microsoft 365 (VBO).
Service Impacting: Low - No interruption to service is expected. Should your jobs be affected please refresh the service provider and restart them.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Mar 9, 202604:00-08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 02:00 EDT
Scheduled - Start Time: 03/09/2026 - 2:00 AM EDT End Time: 03/09/2026 - 10:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be updating the ESXis and drivers.
Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Mar 9, 202602:00-10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 02:00 EDT
Scheduled - Start Time: 03/09/2026 - 2:00 AM EDT End Time: 03/09/2026 - 10:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the ESXis.
Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Mar 9, 202602:00-10:00 EDT
AA2 - Ann Arbor, MI
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
AU1 - Austin, TX
Under Maintenance
OTAVA Shared Cloud
Under Maintenance
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DAL1 - Dallas, TX
Under Maintenance
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Under Maintenance
OTAVA Cloud Backup
Under Maintenance
Backup for Microsoft 365
Under Maintenance
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DEN1 - Denver, CO
Under Maintenance
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMWare
Operational
DRaaS powered by Veeam (OCC)
Under Maintenance
OTAVA Cloud Backup
Under Maintenance
Backup for Microsoft 365
Under Maintenance
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA SD-WAN
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
DEN2 - Denver, CO
Operational
90 days ago
100.0
% uptime
Today
OTAVA Shared Cloud
Operational
90 days ago
100.0
% uptime
Today
OTAVA Private Cloud
Operational
90 days ago
100.0
% uptime
Today
OTAVA Cloudstore
Operational
90 days ago
100.0
% uptime
Today
DRaaS powered by Zerto
Operational
90 days ago
100.0
% uptime
Today
DRaaS powered by VMWare
Operational
90 days ago
100.0
% uptime
Today
DRaaS powered by Veeam (OCC)
Operational
90 days ago
100.0
% uptime
Today
OTAVA Cloud Backup
Operational
90 days ago
100.0
% uptime
Today
Backup for Microsoft 365
Operational
90 days ago
100.0
% uptime
Today
OTAVA Managed Server Protection
Operational
90 days ago
100.0
% uptime
Today
OTAVA Managed Endpoint Protection
Operational
90 days ago
100.0
% uptime
Today
OTAVA SIEM
Operational
90 days ago
100.0
% uptime
Today
OTAVA Managed Vulnerability Scanning
Operational
90 days ago
100.0
% uptime
Today
OTAVA Managed WAF
Operational
90 days ago
100.0
% uptime
Today
OTAVA SD-WAN
Operational
90 days ago
100.0
% uptime
Today
OTAVA Enterprise VDI
Operational
90 days ago
100.0
% uptime
Today
OTAVA Monitoring
Operational
90 days ago
100.0
% uptime
Today
Data Center Networking Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Internet Backbone
Operational
90 days ago
100.0
% uptime
Today
IN1 - Indianapolis, IN
Under Maintenance
OTAVA Shared Cloud
Under Maintenance
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA DaaS
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MD1 - Metro Detroit, MI
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
MM1 - Flint, MI (Mid-Michigan)
Under Maintenance
OTAVA Shared Cloud
Under Maintenance
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
DPaaS powered by Actifio
Operational
OT Backup - Avamar
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
NV1 - Las Vegas, NV
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
DRaaS powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
DPaaS powered by Actifio
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Enterprise VDI
Operational
OTAVA Monitoring
Operational
Colocation Services (Power, Cooling)
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
PHX1 - Phoenix, AZ
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by VMware
Operational
DRaaS Powered by Veeam (OCC)
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Colocation Services (Power, Cooling)
Operational
VA4 - Ashburn, VA
Operational
OTAVA Shared Cloud
Operational
OTAVA Private Cloud
Operational
OTAVA Cloudstore
Operational
DRaaS powered by Zerto
Operational
DRaaS powered by VMware
Operational
OTAVA Cloud Backup
Operational
Backup for Microsoft 365
Operational
OTAVA Managed Server Protection
Operational
OTAVA Managed Endpoint Protection
Operational
OTAVA Enterprise VDI
Operational
OTAVA SIEM
Operational
OTAVA Managed Vulnerability Scanning
Operational
OTAVA Managed WAF
Operational
OTAVA Monitoring
Operational
Data Center Networking Infrastructure
Operational
Internet Backbone
Operational
Client Services
Operational
90 days ago
100.0
% uptime
Today
OTAVA Support Portal (support.otava.com)
Operational
Encore (portal.otava.com)
Operational
90 days ago
100.0
% uptime
Today
OTAVA Support Phone System
Operational
Spotlight - Operations Control Portal (OCP)
Operational
Start Time: 3/9/26 - 8:00 AM ET End Time: 3/9/26 - 5:00 PM ET Type: Routine Service Impacting: No - Due to the redundant nature of the design, no impact is expected. Description: OTAVA® vendors will be conducting routine preventative maintenance on the UPS system. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. MD1 - Metro Detroit, MI - Building Systems Posted on
Feb 26, 2026 - 08:03 EST
Description: OTAVA engineers are establishing a maintenance window to upgrade NSX-T.
Service Impacting: Low - NSX-T services changes will not be available during upgrade. No production workloads will be affected.
If during this time you need assistance, please contact support. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 06, 2026 - 15:19 EST
Description: OTAVA® engineers are establishing a maintenance window to replace expiring SSL certificates.
Service Impacting: Yes - Management of your VMs via vCD UI may be temporarily unavailable for a few minutes at a time while SSL certificates are replaced on the individual components. Running VMs will not be affected.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Feb 25, 2026 - 13:43 EST
Description: OTAVA Engineers will be replacing the SSL certificate on DRaaS-by-VMWare. During the maintenance, DRaaS replication will briefly be paused between other OTAVA Cloud sites while the new certificates are applied.
Service Impacting: Yes - Replication between OTAVA® Cloud sites will be unavailable for a few minutes while the certificate is replaced.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Feb 25, 2026 - 13:42 EST
Start Time: 03/10/2026 - 10:00 AM ET End Time: 03/10/2026 - 2:00 PM ET
Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Feb 19, 2026 - 12:14 EST
Las Vegas (LV) OTAVA Cloud NSX Maintenance - 03/11/2026
Start Time: 03/11/2026 - 10:00 AM ET End Time: 03/11/2026 - 2:00 PM ET
Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Feb 19, 2026 - 12:15 EST
Start Time: 03/12/2026 - 2:00 AM EDT End Time: 03/12/2026 - 10:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be updating the ESXis & drivers.
Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 05, 2026 - 04:52 EST
Start Time: 03/13/2026 at 03:00 AM ET. End Time: 03/13/2026 at 09:00 AM ET.
Type: Infrastructure Patching
Service Impacting: Yes, interruptions to the CW Automate might be expected.
Description: OTAVA® engineers are establishing a maintenance window to perform VMs patching in Denver DEN2 vCenter. These patches are required in order to continue to provide a secure and compliant environment.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 10:33 EST
OTAVA® engineers will be performing server patching on collectors for OTMonitor, for compliance and security reasons.
Start Time : 03/16/2026 at 03:00 AM ET. End Time : 03/16/2026 at 11:00 AM ET.
Service Impacting: Yes - OTMonitor might not collect monitoring data for up to 1 hour as the system upgrades and reboots.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 12:36 EST
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® vendors will be conducting routine Fire System maintenance.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 05, 2026 - 11:02 EST
Start Time: 03/17/2026 at 03:00 AM ET. End Time: 03/17/2026 at 03:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB), DRaaS powered by VEEAM (OCC) and Backup for Microsoft 365 Infrastructure Patching. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 11:05 EST
Start Time: 03/17/2026 at 03:00 AM ET. End Time: 03/17/2026 at 03:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup, DRaaS powered by VEEAM and Server Provider Console infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 10:44 EST
Description: Otava® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by Otava® during this window.
Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 12:42 EST
Start Time: 3/18/2026 at 03:00 AM ET. End Time: 3/18/2026 at 03:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB) and DRaaS powered by VEEAM (OCC) infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 11:35 EST
Start Time: 03/19/2026 at 03:00 AM ET. End Time: 03/19/2026 at 03:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® DRaaS powered by Veeam (OCC) & Backup for Microsoft 365 & Service Provider Console (VSPC) infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 11:55 EST
Start Time: 03/24/2026 at 03:00 AM ET. End Time: 03/24/2026 at 03:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Posted on
Mar 03, 2026 - 12:23 EST
Start Time: 03/06/2026 - 10:00 AM ET End Time: 03/06/2026 - 2:00 PM ET
Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 19, 12:13 EST
Completed -
The scheduled maintenance has been completed.
Mar 6, 10:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 02:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 5, 04:31 EST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 5, 04:27 EST
Scheduled -
Start Time: 03/06/2026 - 2:00 AM EDT End Time: 03/06/2026 - 10:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be updating the ESXis & drivers.
Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be updated one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 27, 16:55 EST
Completed -
The scheduled maintenance has been completed.
Mar 3, 13:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 11:00 EST
Scheduled -
Start Time: 3/3/26 - 11:00 AM EDT
End Time: 3/3/26 - 1:00 PM EDT
Service Impacting: No
Description: OTAVA® engineers will be performing OS updates to the Tier3 storage array.
Estimated Downtime: None. All storage paths are redundant and will failover to other paths.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 27, 14:40 EST
Description: OTAVA Engineers will be replacing the SSL certificate on DRaaS-by-VMWare. During the maintenance, DRaaS replication will briefly be paused between other OTAVA Cloud sites while the new certificates are applied.
Service Impacting: Yes - Replication between OTAVA® Cloud sites will be unavailable for a few minutes while the certificate is replaced.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 25, 13:36 EST
Description: OTAVA® engineers are establishing a maintenance window to replace expiring SSL certificates.
Service Impacting: Yes - Management of your VMs via vCD UI may be temporarily unavailable for a few minutes at a time while SSL certificates are replaced on the individual components. Running VMs will not be affected.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 25, 13:37 EST
Start Time: 03/2/2026 - 10:00 AM ET End Time: 03/02/2026 - 2:00 PM ET
Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 19, 12:08 EST
Description: OTAVA® engineers are establishing a maintenance window to renew SSL certificates for DRaaS powered by Veeam (OCC), OTAVA Cloud Backup (OCC), and Backup for Microsoft 365 (VBO).
Service Impacting: Low - No interruption to service is expected. Should your jobs be affected please refresh the service provider and restart them.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 25, 13:34 EST
Completed -
The scheduled maintenance has been completed.
Feb 27, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 08:00 EST
Update -
Due to Vendor scheduling conflicts, this will be moved to Friday, February 27th.
Feb 23, 17:01 EST
Scheduled -
Indianapolis (IN1) Fire System Preventative Maintenance - 2/27/26
Start Time: 2/27/26 - 8:00 AM ET
End Time: 2/27/26 - 5:00 PM ET
Type: Routine
Service Impacting: No - Due to the redundant nature of the design, no impact is expected.
Description: OTAVA® vendors will be conducting routine preventative maintenance on the IN1 fire systems.
If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 13, 13:33 EST
Start Time: 02/27/2026 - 10:00 AM ET End Time: 02/27/2026 - 2:00 PM ET
Service Impacting: Low - No impact expected due to redundant design. New Configuration change will be impacted
Description: OTAVA® engineers are establishing a maintenance window to perform NSX configuration changes.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 19, 12:06 EST
Completed -
The scheduled maintenance has been completed.
Feb 26, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 04:00 EST
Scheduled -
Start Time: 02/26/2026 - 4:00 AM EDT End Time: 02/26/2026 - 8:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the vCenter and ESXis.
Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible during the maintenance window, all virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 19, 06:30 EST
Completed -
The scheduled maintenance has been completed.
Feb 25, 14:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:00 EST
Scheduled -
Start Time: 2/25/2026 at 02:00 AM ET. End Time: 2/25/2026 at 02:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® DRaaS powered by Veeam (OCC) & Backup for Microsoft 365 & Service Provider Console (VSPC) infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 3, 07:01 EST
Completed -
The scheduled maintenance has been completed.
Feb 24, 14:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 13:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 24, 12:25 EST
Scheduled -
Start Time: 2/24/26 - 1:00 PM ET End Time: 2/24/26 - 2:00 PM ET Type: Emergency Service Impacting: Yes - Managed Endpoint (Automate) will be unavailable during this period Description: OTAVA® engineers will be performing a reboot to restore MFA functionality. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3
Feb 24, 12:25 EST
Completed -
The scheduled maintenance has been completed.
Feb 24, 14:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 02:00 EST
Scheduled -
Start Time: 2/24/2026 at 02:00 AM ET. End Time: 2/24/2026 at 02:00 PM ET.
Type: Infrastructure Patching
Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete.
Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete.
Estimated Downtime: Intermittently throughout the maintenance window.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 3, 07:11 EST
Completed -
The scheduled maintenance has been completed.
Feb 24, 10:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 02:01 EST
Scheduled -
Start Time: 02/24/2026 - 2:00 AM EDT End Time: 02/24/2026 - 10:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the ESXis.
Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 17, 09:02 EST
Completed -
The scheduled maintenance has been completed.
Feb 23, 10:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 02:00 EST
Scheduled -
Start Time: 02/23/2026 - 2:00 AM EDT End Time: 02/23/2026 - 10:00 AM EDT
Service Impacting: Low
Description: OTAVA® engineers will be upgrading the ESXis.
Estimated Downtime: All virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs.
If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Feb 17, 09:00 EST