MM and IN1 Data Center Network Degradation

Incident Report for Otava Status Page

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 21:15 EDT

Monitoring

IN1 Datacenter service is being restored following a successful reboot by OTAVA engineers. Engineers are monitoring the progress.

Posted Apr 17, 2024 - 11:02 EDT

Identified

Otava engineers have detected an issue with the firewall, successfully rebooted the service, and the restoration of service is now underway for MM Datacenter.

Posted Apr 17, 2024 - 10:46 EDT

Update

We are continuing to investigate this issue.

Posted Apr 17, 2024 - 10:21 EDT

Investigating

Otava Engineers are currently investigating the issue. Otava will provide updates as they become available.

Impact: Customers may be experiencing slowness connecting to the OTAVA Cloud.

Posted Apr 17, 2024 - 09:54 EDT

This incident affected: MM1 - Flint, MI (Mid-Michigan) (Data Center Networking Infrastructure) and IN1 - Indianapolis, IN (Data Center Networking Infrastructure).